Branch Service Manager at Penske Truck Leasing

Etobicoke, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

120000.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shop Floor Management, Administrative Tasks, Preventative Maintenance, Repair Oversight, Customer Satisfaction, Complaint Resolution, Personnel Management, Hiring, Training, Performance Evaluation, Business Objective Alignment, Sales Strategy, Inventory Management, Scheduling, Microsoft Outlook, Microsoft Excel

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Position Summary: A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands. Location: 205 Belfield Rd., Etobicoke, ON Pay range: $100,000 to $120,000 Major Responsibilities: • Manage preventative maintenance scheduling, quality, and customer satisfaction • Listen to and resolve customer complaints regarding services, products, or personnel • Hire, train, and evaluate personnel • Assure that each direct report understands the company objectives • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business • Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers • Provide staff with assistance in performing difficult or complicated duties • Plan and prepare work schedules, and assign associates to specific duties • Attend company meetings to exchange product information and coordinate work activities with other departments • Prepare sales and inventory reports for management and budget departments • Formulate pricing policies according to profitability requirements • Other projects and tasks as assigned by supervisor About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

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Responsibilities

The Branch Service Manager is responsible for managing the shop floor and handling minor administrative tasks related to maintenance and repairs, while overseeing supervisors and technicians to ensure business objectives and customer demands are met. Major duties include managing preventative maintenance scheduling, resolving customer complaints, and handling personnel functions like hiring, training, and evaluation.