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Branch Services Assistant - Full Time at 1ST MIDAMERICA CREDIT

East Alton, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

15.1

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Document Verification, Member Service, Account Maintenance, Attention To Detail, Communication Skills

Industry

Financial Services

Description

Job Title: Branch Services Assistant Status: Full Time Location: East Alton, Illinois Salary: $15.10 Benefit Information: https://www.1stmidamerica.org/docs/default-source/pdfs/1st-midamerica-cu-employee-benefits-at-a-glance-2025.pdf [https://www.1stmidamerica.org/docs/default-source/pdfs/1st-midamerica-cu-employee-benefits-at-a-glance-2025.pdf] About Us: 1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Branch Services Assistant. Job Summary: We are seeking a Branch Services Assistant to serve as a resource to our membership regarding account maintenance and deceased accounts. Key Responsibilities: - Data Entry and works standard reports. - Verifies all documents within the imaging system are complete and accurate. - Assist with staff or member requests for deceased accounts, IRA’s and other account maintenance. - Post incoming mail payments timely and accurately. - Provide excellent member service and resolve inquiries. - Ensure compliance with policies and regulations. Qualifications: - High school diploma or equivalent; High School Internships also available. - Clerical experience preferred. - Strong communication skills and attention to detail. - Must have a valid driver’s license and be able to operate a motor vehicle independently. What We Offer: - Competitive salary and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday – Friday 8:00 AM – 5:00 PM Disclaimer: Must be able to work and travel to different credit union locations as determined by management. 1st MidAmerica is an Equal Opportunity Employer.

Responsibilities

The Branch Services Assistant serves as a resource for account maintenance and deceased accounts. Responsibilities include data entry, verifying documents, assisting with member requests, and ensuring compliance with policies.