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Branch/SSC Operation Service L1 at Allianz Global Corporate & Specialty SE

, , China -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Insurance Operations, Customer Service, Data Entry, Document Management, Complaint Handling, Report Generation, Quality Control, Consultation, Training, Communication, Problem Solving, Attention to Detail, Proactive Service, Learning Ability, Bilingual Skills, AI Skills

Industry

Financial Services

Description

公司名称：安联人寿保险有限公司山东分公司岗位名称：济南中心支公司运营服务专员工作地：济南市工作语言：中文/英文岗位职责：日常运营相关申请的受理、申请材料初审、信息录入、照会下发和回复、扫描作业日常单证管理、客户业务档案临时管理、业务相关邮寄交接日常销售人员和客户的咨询、查询服务日常运营服务相关业务追踪、报表支持、业务宣导培训、作业品质控制及服务质量控制机构运营服务相关监管报表、报告工作客户接待、投诉业务处理、跟踪及相关数据统计、报表和报告工作机构运营职能范围的保单质检和体检预约服务机构运营职能范围的销售行政工作支持和咨询服务机构续期业务的支持和配合协助主管组织和落实所在机构各项消费者权益保护工作的要求其他主管交办的工作任职资格：本科及以上学历 3年以上保险公司从业经验，有保险运营服务经验优先基本英语读写能力、熟悉办公软件使主动服务意识、结果导向、较好沟通能力、学习能力强、工作细致且有条具备人工智能相关的技能者优

Responsibilities

The role involves handling daily operational applications, initial review of application materials, and providing consultation services to sales personnel and clients. Additionally, it includes managing customer complaints, tracking business operations, and supporting various administrative tasks.