Responsibilities:
Job title : Branch/State Manager
Industry : Freight Forwarding & Logistics
Working place : Unit A1, 13-15 Forrester Street, Kingsgrove NSW 2208, Australia.
Quanterm Logistics is on the lookout for a hands-on, operationally driven Branch/State Manager to lead our Sydney team.
This is a hands-on leadership role that requires a seasoned logistics professional who can drive operational excellence while building and maintaining strong client relationships. If you thrive in a fast-paced logistics environment and have a strong grounding in international forwarding, we want to hear from you.

WHO WE ARE LOOKING FOR

• Minimum 5-10+ years’ experience in international freight operations
• Previous management experience with P&L responsibility in logisitics/freight forwarding
• Understanding & experienced in LCL consolidation
• Demonstrated success in team leadership and branch operations
• Practical understanding of freight systems, with CargoWise experience strongly preferred
• Strong knowledge of Australian customs procedures and international trade regulations
• A hands-on, accountable approach with strong organisational and people management skills
• Strategic thinking and commercial acumen — you are client-first and growth-minded
• Excellent communication skills and a team player mindset
  Benefits:

ABOUT THE ROLE

You will oversee the full spectrum of branch activity — from air & sea freight, including sea freight consolidation customer service, and customs coordination, through to team leadership and profit & loss accountability. This role requires a confident leader who understands freight at a practical level and is not afraid to roll up their sleeves to get things done.

KEY RESPONSIBILITIES

• Operational Leadership: Oversee the daily operations of the Sydney branch, ensuring efficient and compliant freight forwarding services across air freight, sea freight, and logistics services.
• Team Management: Lead, mentor, and develop a high-performing team across customer service, operations, and administration, fostering a culture of collaboration and accountability.
• Customer & Stakeholder Engagement: Act as the primary point of contact for key clients, suppliers, and internal stakeholders, building strong relationships and resolving operational issues promptly.
• Performance & Compliance: Monitor and report on branch KPIs, financial performance, and compliance with industry regulations and company policies.
• Process Improvement: Identify opportunities for operational enhancements, cost savings, and service improvements, implementing best practices across the branch.
• Business Development: Support sales and business development initiatives to drive growth and expand our client base.
  Requirements: