Job Description
BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.
The Opportunity.
Come and discover the opportunity to join our Fielders business in our Osborne Park WA team as a Branch Supervisor. With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.
This is a dynamic and varied role that offers new challenges each day, with responsibilities spanning both customer service and warehouse operations. You’ll lead a small, diverse team and have the opportunity to demonstrate your strengths while growing your career with an iconic Australian company.
We’re looking for a self-driven, agile thinker with the ability to adapt quickly and effectively manage competing priorities.

MORE ABOUT YOU

Perhaps you are looking for something different in your career. You will demonstrate a strong customer focus and a commitment to providing excellent service to our customers as you advance in your career.

In addition, you will have:

• experience in supervising a small team
• effective relationship management and influencing capability.
• strong customer focus with the ability to resolve issues effectively and efficiently.
• computer competency with ability to learn the companies ERP system.
• experience in a warehouse or stores environment with a current Forklift Ticket.
• a strong commitment to safety and the wellbeing and care for others

WHAT WILL YOU DO?

You will ensure that our customers expectations are met in a timely and efficient manner. To achieve this, you will supervise the team and provide hands-on support by:

• Ensuring efficient staffing to meet operational demands
• Attending to customers who visit the branch and addressing incoming inquiries
• Managing customer orders by interacting with internal stakeholders to ensure we can meet our customer’s expectations
• Ensure optimal stock levels are maintained to meet customer and operational demands
• Following up on quotations and inquiries to identify new sales opportunities
• Providing timely communication to customers and internal stakeholders
• Ensuring all processes are conducted safely by following the company’s safety practices
• Unloading incoming deliveries and loading customers’ vehicles in a safe manner.