Branch Supervisor at Jewett City Savings Bank

Putnam, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Supervision, Coaching, Training, Mortgage Processing, Loan Underwriting, Account Management, Cash Handling, Problem Solving, Regulatory Compliance, Communication, Organizational Skills, Analytical Skills, Attention to Detail, Team Coordination, Notary Services

Industry

Banking

Description

We have an immediate opening for a full time Branch Supervisor in our Putnam office. This person will: Perform any functions necessary, within scope of authority and expertise, to provide the highest level of customer service and to support, create and develop a harmonious work environment. Assist in the supervision of branch staff and the coordination of branch activities. Provide input in the performance evaluation process. Assist the Branch Manager in coaching, training and motivating branch staff. Consult with potential applicants regarding our various mortgage products and services. Process all mortgage applications through the POS site. Accurately enter application data into the loan origination system, provide customer(s) with appropriate disclosures and a list of required documentation. Provide instruction to our customers on how to upload documents through the Portal. Conduct closings for loans secured by real estate that don’t require an attorney’s attendance. Discuss our various consumer loan products with potential applicants. Accurately enter application data into the loan origination system. Collect and review all required documentation for underwriting. If the loan is within the manager’s lending limits, the manager will underwrite the application. If the amount exceeds the manager’s lending limit then forward the completed, signed application and all required documentation to the underwriter in Loan Originations. Prepare closing documentation for all unsecured loans. Conduct closings for all approved loans. Open all types of deposit accounts and assist customers with any questions or problems on existing accounts. Perform file maintenance of customer account information. Process applications for ATM/debit cards, and telephone and online banking. Process customer transactions including deposits, withdrawals, loan payments, night drop transactions, telephone transfers, cash items and cash advances. Cash checks, sell bank checks and redeem savings bonds. Process IRA deposits, distributions and roll-overs. Serve as safe deposit attendant. Provide customer access to boxes and process new and closed rental agreements. Recommend cash orders to Branch Manager. Verify, distribute and balance vault currency and coin. Balance ATM and cash drawer. Ensure the accuracy of activities. Balance transactions and cash at the end of the day. Assist with check deposits and end-of-day processes. Provide customers with counsel and advice within scope of authority. Troubleshoot and reconcile problems and complaints. Maintain up-to-date knowledge of the Bank's products and services. Cross-sell Bank products and services and refer customers to our commercial lenders and investment representative. Assist with various branch audits and various branch reports. Work with the Branch Manager to ensure the security of branch premises and the proper maintenance of branch grounds, facilities and equipment. Respond to night alarm calls as needed. Keep abreast of, and perform all duties in accordance with, the Bank’s policies and procedures, and regulatory compliance. Recommend procedural changes as needed to support prescribed requirements. Demonstrate regular and predictable on-site attendance. OTHER ACCOUNTABILITIES / RESPONSIBILITIES: Provide notary public and signature guarantee services. Serve as back-up to Branch Manager, and may open and close branch office. Complete all assigned trainings related to the position. Perform other duties as assigned by management. POSITION REQUIREMENTS: High school diploma or equivalent. At least 2 years experience in a retail banking position with demonstrated supervisory, organizational, analytical, and customer service skills. Strong communication and computer skills. Must be able to lift 25 pounds and use various office equipment. May be required to work extended or weekend hours. SCHEDULE: * Full Time; 37.25 hours/week * Regular schedule: Tuesday through Saturday (Sunday and Monday off) * During the initial five week training program * You will be expected to work Monday through Friday * You may be scheduled to work as early as 7:45am, and work as late as 5:15pm. * You may be assigned to work in any of our branch locations All qualified applicants will receive consideration without regard to disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities

The Branch Supervisor will assist in supervising branch staff, coordinate branch activities, and provide exceptional customer service. They will also process mortgage and consumer loan applications, manage deposit accounts, and ensure compliance with bank policies.