The Branch Supervisor will be responsible for supporting daily branch operations while providing supervision and guidance to front-line staff. This role ensures operational efficiency, regulatory compliance, and exceptional member service while driving performance that meets or exceeds branch goals. The Branch Supervisor plays a key role in auditing, teller and loan operations, team development, and serves in a leadership capacity in the Branch Manager’s absence. Our Branch Supervisor must embody Pelican’s Core Values and provide excellent service in all that they do.

BRANCH SUPERVISOR SKILLS AND QUALIFICATIONS INCLUDES:

• 3 years of financial institution experience to include a combination of teller and/or contact center duties with 1 year of lending or loan processing experience.
• Must have a strong background in sales.
• Must be eligible to be licensed to sell all necessary insurance products.
• A high school education or GED.
• Excellent oral, written, and telephone communication skills.
• Strong problem-solving, attention to detail, and member service skills.
• Thorough knowledge of established branch procedures, policies, and practices.

OTHER THINGS YOU MAY WANT TO KNOW ABOUT THIS POSITION:

• Work Schedule
• Monday – Friday
• 8:30 am – 5:15 pm
• Travel
• Travel is rarely necessary for this position.
• Work Site Location
• All work will be performed at our St. Jules Branch at 1600 N Bertrand Dr, Lafayette, LA 70506.

Please refer the Job description for details