Branch Support Officer at Securitas USA Corporate Services

, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

15.1

Posted On

02 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Security Patrols, Emergency Response, Communication Skills, Health and Safety, Teamwork, Initiative, Flexibility, Monitoring Alarms, Traffic Control, Incident Reporting, Problem Solving, First Aid, Record Keeping, Access Control, Conflict Resolution

Industry

Security and Investigations

Description

Company Description We’re Hiring: Branch Support Officer 📍 Location: Fife, UK. 💰 Pay: £15.10 per hour. 📅 Hours: 48 hours per week, with flexibility required to cover day and night shifts, including some weekends. 🎓 From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes! If you already hold a valid SIA licence, that is great. But don’t worry if not because we will take you through the training to achieve this 🎓 Grade: Relief Eligibility Requirements: Due to UK Government security clearance requirements, this role is open to British nationals who are able to achieve Security Check (SC) clearance, or candidates who already hold valid SC clearance. Applicants must also hold a full UK driving licence and access to own vehicle. See a Different World. Where potential is seen and progress is nurtured. Are you looking for a fulfilling career where you can make a difference and feel empowered every day? Join our team at Securitas as a Branch Support Officer, where we value diversity and are committed to creating a supportive environment for all our employees. As a Branch Support Officer you'll not only protect people and property but also inspire others by breaking barriers and bias in a traditionally male-dominated field. With comprehensive training, flexibility when you need it, and opportunities for advancement, this is your chance to shine and grow, so do something amazing and invest in yourself by applying today. This is a fantastic opportunity to take your first step into a career in Security. The role is exciting and varied, offering the chance to get involved in a wide range of duties, including searches, emergency response and providing exceptional customer service. You’ll play a key part in maintaining a safe and welcoming environment, with opportunities to develop your skills and progress within the security field. Step into a role that's not just a job, but a pathway to leadership and empowerment. You'll be a part of a dynamic team where your skills and unique perspectives are celebrated. This role is perfect for candidates working in any Customer Service role, Security role, Cleaners, Carers and more! Job Description Protection of Property and Premises Prevent and deter unauthorised access to site. Monitor fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols as detailed in the Assignment Instructions. Provide traffic control and apply parking restrictions as required. Carry out routine tests of security equipment where appropriate. Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions. Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions. Maintain all logbooks and records as detailed in the Assignment Instructions. Issue visitor/contractor passes in accordance with the Assignment Instructions. Deal with lost property in accordance with the Assignment Instructions. Health and Safety To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions. Ensure all walkways and emergency escape routes are always kept clear. Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes. Notify the Securitas Operations Centre (SOC) in the event of any emergencies and follow the instructions given. Investigate the cause of all fire alarm activations. Prevent Loss and Waste Report instances of property at risk of being lost, stolen, damaged and/or vandalised. During patrols, switch off unnecessary lights and close windows. Prevent and Deter Crime Operate radios, pagers, clocking equipment and any other physical security equipment used on site. Operate customer’s ‘stop and search’ policies when required. Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles. Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you. Qualifications What we’re looking for: We’re looking for someone who sees a different world—someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have: A valid SIA licence/ training provided. Full UK driving licence and access to own vehicle. Flexibility to work days, nights, and weekends. The right to work in the UK, with a 5-year checkable history. British nationality and UK residency for the past 5 years. Strong communication skills in English—both written and spoken. Why Join Securitas? We have a promise to our people, a ‘People Promise’ where opportunity, people and purpose play a vital role in our day to day! Opportunity: We see potential in every person and situation. People: We open our eyes to all that’s good. Purpose: We make your world a safer place. We believe in your future, not just your past. At Securitas, you’ll find a career built on trust, respect, and progress. Additional Information It’s great to see you’re considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise: Opportunity – We see potential in every person and situation People – We open our eyes to all that’s good Purpose – We make your world a safer place What You Can Expect Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help. Diversity & Inclusion – Be Yourself We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month. Your Benefits STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits. Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs. Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary. Specsavers – Save money on eye tests and when purchasing spectacles. WeCare – A 24/7 online GP, mental health support service, get fit programme and more. Toothfairy – Online access to advice and guidance, from real UK Dentists. Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions. Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals. Free Mortgage Advice Go & Live – Financial Wellbeing Hub Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas Take the Next Step Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today. See a different world. Pay Rate (UK): Hourly

Responsibilities

As a Branch Support Officer, you will protect people and property, conduct security patrols, monitor alarms, and provide exceptional customer service. You will also manage keys, maintain logbooks, and ensure health and safety procedures are followed.