Branch Team Leader at Standard Bank - UK

Swellendam, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Sales Management, Financial Performance, Branch Operations, Risk Management, Compliance, Client Engagement, Coaching, Performance Management, Cash Handling, Banking Processes, Customer Service, Data Analysis, Regulatory Compliance, Stakeholder Management

Industry

Financial Services

Description

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description This is a branch-based leadership role responsible for overseeing the effective functioning of a Point of Representation (POR) within Personal and Private Banking. The role focuses on driving sales and service performance, ensuring operational excellence, maintaining strong risk and compliance standards, and leading a high-performing frontline team to deliver a consistent and client-centric banking experience. Key Responsibilities: Lead and manage a team to deliver sales, service and client experience objectives while building a high-performance culture Drive branch financial performance by identifying opportunities to grow revenue, deepen client relationships and increase product uptake Oversee daily branch operations, including cash handling, security, transactions and process adherence, to ensure efficiency and control Monitor, manage and mitigate risk by ensuring compliance with regulatory, audit and internal policy requirements Analyse branch performance data, identify gaps and implement improvements across people, processes and systems to meet customer demand Qualifications Diploma or Advanced Certificate (NQF6 FAIS recognised qualification) in Banking, Finance, Business Management or a related field FAIS Representative status Minimum Experience: 3 to 4 years’ experience in a frontline banking environment, with strong exposure to sales, service delivery and client engagement Proven experience leading or coordinating a frontline team to deliver on sales, service, operational and client experience objectives Experience managing team performance, coaching and development, while supporting people processes in partnership with Human Capital Strong working knowledge of branch operations, risk controls, compliance requirements, cash handling and banking processes Additional Information Behavioural Competencies: Adopting Practical Approaches, Following Procedures and Producing Output Articulating Information, Convincing People and Understanding People Challenging Ideas, Exploring Possibilities and Generating Ideas Directing People and Making Decisions Providing Insights Technical Competencies: Application and Submission Verification, Customer Acceptance and Review Banking Process and Procedures Customer Understanding Product Knowledge Business Segment: Personal & Private Banking

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Responsibilities

The Branch Team Leader is responsible for overseeing daily branch operations, including cash handling, security, and process adherence to ensure efficiency. They also lead a frontline team to drive sales, service performance, and client-centric banking experiences while maintaining strict risk and compliance standards.