Branch Team Leader at Standard Bank - UK

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Sales Growth, Client Experience, Cash Management, Risk Management, Compliance, Coaching, Performance Management, Branch Operations, Fraud Prevention, Occupational Health and Safety, Customer Understanding, Product Knowledge, Banking Processes, Team Management, Engagement

Industry

Financial Services

Description

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description To lead and inspire a high-performing team at branch Point(s) of Representation (PoR), ensuring safe and efficient daily operations, including cash management, security, risk and compliance, while driving sales growth and delivering an exceptional client experience in line with Personal and Private Banking strategy. The role is accountable for leading Universal Bankers and other frontline staff across the full employee life cycle, embedding strong performance, coaching and engagement, and continuously improving processes, controls and client service across the branch. Qualifications Bachelor’s degree in Commerce, Business Management, Finance, Banking or a related field. FAIS-recognised qualification suitable for a Representative role. RE5 certification (Regulatory Examination for Representatives). Minimum experience: 5 to 7 years’ experience in retail or branch banking, including significant frontline exposure to sales and service. Proven experience leading and managing a branch or frontline team (such as Universal Bankers or similar roles) with responsibility for performance, coaching and development. Demonstrated track record in driving sales, revenue and client growth, including effective use of both branch and digital channels. Strong experience in branch operations, including cash management, risk and compliance, audit resolution, fraud prevention and Occupational Health and Safety requirements. Additional Information Behavioural Competencies: Adopting Practical Approaches & Following Procedures Articulating Information & Convincing People Challenging Ideas & Generating Ideas Directing People & Making Decisions Producing Output & Providing Insights Exploring Possibilities & Understanding People Technical Competencies: Application & Submission Verification Banking Process & Procedures Customer Acceptance & Review Customer Understanding Processing Product Knowledge Business Segment: Personal & Private Banking

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Responsibilities

Lead and inspire a high-performing team at branch Point(s) of Representation, ensuring safe and efficient daily operations. Drive sales growth and deliver an exceptional client experience in line with Personal and Private Banking strategy.