WE DON’T JUST POUR WHISKEY, WE CRAFT MOMENTS WORTH REMEMBERING.

At WhistlePig, we believe that every sip tells a story. At our flagship tasting room and cocktail bar, The Vault, that story starts with you. We’re looking for an experienced, hospitality-obsessed leader to manage daily operations across our guest-facing spaces where rare whiskey, signature cocktails, and high-touch service come together under one roof.
If you thrive in the energy of a high-expectation environment and know how to lead with both polish and personality, we’d love to connect.

REQUIREMENTS:

• 5+ years of hospitality or tasting room management experience, preferably in spirits, wine, or high-end F&B.
• Experience overseeing bar programs, cocktail execution, and guest service in fast-paced, premium environments.
• Proven leadership skills: you can coach a team, resolve issues on the fly, and lead from the front of house.
• Deep commitment to hospitality, with a guest-first mindset and attention to detail.
• Comfort with POS systems, scheduling tools, and standard operating procedures.
• Must be 21+, physically capable of lifting 50 lbs, and available evenings, weekends, and holidays as needed.

• Lead the Guest Experience: Own the end-to-end experience for Vault visitors, from walk-ins to booked tastings to cocktail bar patrons. Maintain high service standards that reflect the WhistlePig brand.
• Run the Floor: Manage daily operations of the bar and tasting room, including scheduling, opening/closing, cleanliness, and floor coverage.
• Oversee Beverage Program: Ensure flawless delivery of our cocktail menu, curated flight and neat-pour offerings. Work with the General Manager and brand team on seasonal menus, premium flights, and Vault exclusives.
• Coordinate Bookings & Events: Manage reservations for VIP tastings, group experiences, and special activations in our mezzanine and vault tasting rooms.
• Inspire the Team: Lead a hospitality team focused on education, energy, and execution. Empower them to deliver memorable, personal, and fun experiences.
• Optimize Operations: Oversee staffing models, inventory controls, daily checklists, and health code compliance. Ensure POS, bar tools, and all guest areas are dialed in daily.
• Support Brand Education: Ensure team is trained on WhistlePig’s portfolio, brand story, and cocktail offerings. Maintain product knowledge and storytelling standards at the bar and in tastings.
• Collaborate Across Teams: Partner with Retail and leadership to ensure alignment and seamless transitions between all Vault experiences.