Brand Home Guide - Bundaberg Rum at Diageo

Bundaberg, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Storytelling, Customer Service, Communication, Sales, Merchandising, Teamwork, Flexibility, Product Knowledge, Engagement, Safety Standards, Presentation, Positive Attitude, Food Knowledge, Beverage Knowledge, Tourism

Industry

Beverage Manufacturing

Description

Job Description : About Us While the name Diageo may be unfamiliar to you, our brands have most likely been with you while you create unforgettable moments of connection and celebration. Imagine crafting the future some of the most well-loved spirits brands across the world, including Smirnoff, Johnnie Walker, Bundaberg Rum and building possibilities within growing brands such as Don Julio, Ciroc, Ello and Aviation Gin. By joining Diageo Australia, you will inspire an exceptional team around you, with offices and teams working from 8 locations across Australia, to build incredible performance and unleash your own potential. At Diageo, right here in Bundaberg, we’re proud home to one of Australia’s most loved. For generations, Bundaberg Rum Distillery has been crafting rum with character, heritage and heart. Our Brand Home is where our story comes to life. It’s where locals, tourists and rum lovers from around the world step inside our history, taste our craft and experience the spirit of Bundaberg firsthand. About the Role We’re on the lookout for a Brand Home Guide to join our passionate onsite team. This is a hands-on, guest-facing role for someone who loves hospitality, storytelling and creating memorable experiences. As a true all-rounder, you’ll move across our iconic Bundy Bar, lead engaging distillery tours, and support our retail store – bringing warmth, energy and authenticity to every interaction. No two days are the same, and that’s exactly how we like it. What You'll Be Doing: Deliver unforgettable customer experiences across the Brand Home Serve guests in the Bundy Bar and cafe, showcasing our rum portfolio and serving up Bundy Bangers with pride Lead guided distillery tours, sharing the history, craft and character of Bundaberg Rum Support retail operations, including product knowledge, sales and merchandising Engage expertly with local, national and international visitors Maintain high standards of safety, service and presentation across all areas Represent Diageo’s values with pride alongside the heritage of Bundaberg Rum What You'll Bring: 1–3 years’ experience in hospitality, tourism or customer-facing roles A person who effectively connects and speaks confidently in front of groups Passion for delivering warm, engaging and memorable guest experiences Strong communication skills and a positive, can-do attitude Flexibility to work weekends, public holidays and peak visitor periods RSA (or willingness to obtain before commencement date) An interest in food, beverage, tourism or storytelling is a big plus Why Join Us? Experience competitive perks, flexible work options, and become part of a diverse team that celebrates global success. At Diageo, we craft products that are central to celebrations worldwide. Our vibrant culture reflects this spirit as we work flexibly around life commitments while continuously striving for growth! Commitment to Inclusion & Diversity: Diageo champions diversity as a catalyst for innovation. We actively promote employment opportunities for people with disabilities, Aboriginal and Torres Strait Islanders, LGBTI communities, and other diverse groups. We ensure inclusivity through reasonable adjustments throughout our recruitment process. Worker Type :Regular Primary Location:Bundaberg Additional Locations : Job Posting Start Date : 2026-01-29 With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential. DRINKiQ What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ

Responsibilities

Deliver unforgettable customer experiences across the Brand Home, serve guests in the Bundy Bar, and lead guided distillery tours. Support retail operations and maintain high standards of safety, service, and presentation.