BRAND & OUTREACH COORDINATOR

Location: In Person
Type: Full Time
ICCS is a North American BPO leader in customer care, collections, and support services. We’re looking for a Brand & Outreach Coordinator to help us shape the way we show up, share our story, and connect with the industries we serve.
This is your opportunity to build the next phase of our growth strategy, bringing brand visibility, and lead development under one thoughtful, coordinated function.

WHAT YOU’LL DO

• Create and schedule branded content (graphics, carousels, short videos) for ICCS and its executives
• Elevate the ICCS brand on LinkedIn and other platforms through proactive thought leadership
• Manage CRM outreach (HubSpot), follow-up on leads, and book intro meetings for our executive team
• Support company-wide visibility through team wins, client case studies, and event promotions
• Track results using analytics tools (Shield, Taplio) and refine campaigns based on what works

WHY THIS ROLE MATTERS

At ICCS, we don’t just serve clients—we help them succeed by showing up with care, clarity, and consistency. This role supports our CEO, CFO, and Director of Operations directly. You’ll help tell our story in ways that build real relationships and generate meaningful leads.

WHERE TO POST THIS ROLE:

To attract the right candidate for a hybrid, creative, tech-savvy role in a professional services environment: