Title: Brand Quality Control Coordinator
Reports to: Manager or Director of Quality
Department: Quality Assurance / Quality Control

Responsibilities:

• Facilitates the timely and accurate response to customer requests with regards to Quality / GMP documents, samples, and communications as it relates to quality responsibilities, including the release of RMs, Components, Bulk & FGs.
• Ensure accuracy and completeness of all quality documents forwarded to the customer.
• Review and facilitate the forwarding of samples for customer’s approval.
• Participate in customer conference calls as their Quality liaison.
• Assist, as needed, R&D, Customer Service (CSRs), Process Engrg, etc., to expedite customer requests.
• Maintain tracker of open quality issues as they pertain to the customer & issue biweekly updates to EWL management.
• Update/Upload data to the customer’s quality system, via their portal.
• Coordinate customer-related activities with the CSR as required to support product disposition
• Support AQL inspection and investigations of customer’s components or products, and issue reports.
• Participate in customer line trials & assist in setting F&A instructions.
• Familiarity with US FDA 21CFR Part 210 & 211 and Cosmetic GMPs is required.

Qualifications:

• Minimum of Associate or Bachelor degree (Life Sciences, Engineering, related profession).
• Two+ years industry or related experience in cosmetic, device, food, or pharma.
• Previous inspecting, auditing or manufacturing experience - a plus.
• Data analysis, specification development skills.
• Computer literate and effective communication skills.
• Ability to lift and carry up to 10 - 15 pounds.

Compensation & Benefits:

• This is a full-time, hourly position with an approximate pay rate of $20–$22 per hour, including applicable overtime in accordance with federal and state regulations. Final compensation may vary based on factors such as knowledge, skills, and experience.

The benefits package includes:

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k match

• Facilitates the timely and accurate response to customer requests with regards to Quality / GMP documents, samples, and communications as it relates to quality responsibilities, including the release of RMs, Components, Bulk & FGs.
• Ensure accuracy and completeness of all quality documents forwarded to the customer.
• Review and facilitate the forwarding of samples for customer’s approval.
• Participate in customer conference calls as their Quality liaison.
• Assist, as needed, R&D, Customer Service (CSRs), Process Engrg, etc., to expedite customer requests.
• Maintain tracker of open quality issues as they pertain to the customer & issue biweekly updates to EWL management.
• Update/Upload data to the customer’s quality system, via their portal.
• Coordinate customer-related activities with the CSR as required to support product disposition
• Support AQL inspection and investigations of customer’s components or products, and issue reports.
• Participate in customer line trials & assist in setting F&A instructions.
• Familiarity with US FDA 21CFR Part 210 & 211 and Cosmetic GMPs is required