Empower Wellness. Drive Success. Lead the Way.
At Healthy Planet, our Brand & Sales Leader champions both our customer experience and retail strategy—bridging the gap between product knowledge, team development, and operational execution. As a key leader on the sales floor, you’ll drive brand performance, lead and inspire team members, and ensure that every customer interaction reflects our mission of empowering healthier lifestyles.
As Brand & Sales Leader, you directly manage and mentor the Wellness Nutrition Coach, Sport & Fitness Advisor, Health & Beauty Advisor, and Health & Wellness Ambassador teams—empowering them to deliver exceptional customer experiences and exceed sales targets. You will also collaborate closely with other department heads to foster a seamless and inspiring store environment.
This is more than a front-line sales role—you are a coach, a mentor, and a brand strategist on the ground. You will support store leadership in shaping team performance, delivering educational excellence, and growing our customer base through authentic, informed, and purpose-driven interactions.

CUSTOMER EXPERIENCE & ENGAGEMENT

• Serve as a customer experience role model—delivering exceptional service, guidance, and product education
• Build relationships with regular customers and use feedback to enhance service delivery
• Guide team members in creating personalized wellness journeys for customers
• Ensure that customer interactions at every touchpoint reflect Healthy Planet’s values and mission

QUALIFICATIONS

• 3–5 years of experience in retail, sales, or customer-facing leadership roles
• Proven success in meeting or exceeding retail sales goals
• Previous experience training or mentoring team members
• Deep understanding of customer behavior, sales strategies, and brand merchandising
• Strong communication, coaching, and conflict-resolution skills
• Passion for wellness and the ability to educate customers authentically and enthusiastically
• Organized, proactive, and capable of managing multiple responsibilities in a fast-paced setting
• Proficient in Microsoft Office, POS systems, and digital reporting tools
• Flexible availability including evenings, weekends, and holidays
• Physically able to lift up to 50 lbs and stay active throughout the shift
• Demonstrated attendance, punctuality, team collaboration, and reliability

OTHER DUTIES

• Perform additional tasks and responsibilities as assigned.