SUMMARY

TheBreakfast Attendant role is to connect with guests at breakfast, ensuring guestsatisfaction, and prepare all Food and Beverage according to brand standards.The Breakfast Host will also be tasked with keeping the breakfast area stockedand clean at all times.

QUALIFICATIONS

To perform the job successfully, an individual mustbe able to adhere to each of the essential duties satisfactorily. Therequirements listed below are representative of the knowledge, skill andability necessary to do so. Reasonable accommodations may be made to ensureindividuals with disabilities are able to perform the essential functions.

POSITION REQUIREMENTS

Must have a minimum of 1 year FoodService experience, hotel setting strongly preferred. Thorough knowledge ofcustomer service. The ideal candidate will demonstrate effective andprofessional written and verbal communications and have the ability to effectivelycommunicate with guests and team members.

EDUCATION

High School Diploma, GED or related field

EXPERIENCE

Minimum 1 year F&B service (Hotel industrypreferred), or an equivalent combination of education and experience.

• Provides personalized service to all guests.
• Regularly communicate and converse with allguest.
• Prepare food and beverages according torecipe.
• Fully understands and complies with all foodsafety requirements.
• Set up breakfast area before the guest beginto arrive; display the food and beverages in an organized and attractive manneraccording to brand standards/requirements.
• Efficiently replenishes buffet with food,beverages and/or supplies as needed.
• Maintains cleanliness of buffet areathroughout the morning by reorganizing and tidying food area as necessary.
• Properly disposes of used plates, utensils,napkins and/or cups as necessary.
• Responsible for keeping inventory stocked byordering additional food and/or supplies as needed.
• Respond quickly to guest requests in afriendly manner; follow up to ensure guest satisfaction.
• Maintains regular attendance, isconsistently on time, and observes prescribed work, break and meal periods incompliance with standards.
• Maintains high standards of personalappearance and grooming, which include compliance with the dress code.
• Attend department meetings as scheduled.
• Consistent professional and positive attitudeand actions when communicating with guests and associates.
• Comply with policies and procedures. Practicesafe work habits and comply with sanitary, safety, security and emergencyprocedures.
• Performs any other duties as requested bysupervisor.