SUMMARY:

Responsible for the food preparation and set-up of the breakfast, cleanliness of the food and beverage areas and assisting in the setting-up and cleaning for special guest functions.

• Assist with and/or place the breakfast food order
• Code and return all invoices and receipts as required
• Prepare and set-up breakfast foods
• Conduct regular inventories of food and paper or hard goods used at breakfast
• Maintain stock of breakfast foods and supplies during breakfast service
• Maintain the cleanliness of the breakfast area, mop/sweep floors, wipe-down counter tops and equipment etc. during and after breakfast hours
• Maintain company standards by recording food temperatures and follow codes set by the health department
• Complete food safety certification
• Assist in the set-up of meeting rooms and banquets as needed. Assist in maintaining the cleanliness of the meeting room during and after the meeting
• Clean the public areas thoroughly each day, according to company standards
• Clean breakfast area tables and chairs as required
• Notify Supervisor, Operations Manager, AGM or General Manager of any problems with cleaning or equipment.
• Fill out maintenance work orders and deliver to supervisor/manager or designated area in a timely manner
• Use the L.E.A.R.N Model for all guest recovery incidents that occur
• Always have a friendly and welcoming demeanor when interacting with our guests
• Responsible for knowing all hotel emergency procedures
• Follow all hotel safety guidelines and requirements
• Responsible for following all hotel quality assurance standards for department
• Responsible for the proper administration of key control for issued keys
• Responsible for the proper administration of keys left by guests
• Bring all lost and found items to the supervisor’s or manager’s office for logging and storage
• Accommodate guest special requests courteously.
• Answer guest questions regarding hotel and local area facilities and services.
• Carry out any reasonable request by management that I am capable of performing.
  Requirements:
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  These duties may require you to frequently bend, lift, carry, twist, push, pull, reach, kneel, and may require prolonged periods of standing and/or walking. Must be able to lift, push, and pull a minimum of 50 pounds. You will be trained to perform all of these functions within the required safety guidelines and expectations. If at any point you feel you are unable to perform any of these functions, please let you manager know immediately