Breakfast Host, Strathearn Restaurant

at  Gleneagles

Job Ref: GLE2288
Branch: The Gleneagles Hotel
Location: The Gleneagles Hotel, Auchterarder
Salary/Benefits: £31,896 per annum
Contract type: Permanent
Hours: Full Time
Hours per week: 39
Posted date: 16/11/2024
Closing date: 18/12/2024

COME AND JOIN US …

We are currently seeking a warm, confident and well organised Host to join our Strathearn Team.
The on target earning potential for this role is £31,896 per annum - comprising a base salary of £24,396 plus a qualified estimate of £7,500 annualy in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

• You’ll deliver a warm and memorable welcome to all our hotel guests experiencing The Strathearn restaurant
• Playing a significant part in making sure our operation runs without a hitch; managing queues efficiently and ensuring our guests are attend to
• Skilled in restaurant reservations; you’ll forward plan table allocations, maximising the usage of the restaurant space and efficiency of service
• You’ll be responsible for highlighting to the team on a daily basis VIP guests and any specific dietary requirements
• Maintaining the highest standards of service, room preparation and presentation throughout service
• You’ll take a keen interest in the operation and develop suggestions as to ways of increasing quality of service
• Proficiently up selling and encouraging other team members to do the same at every opportunity
• You’ll build excellent knowledge of the wider estate and the facilities available to our guests
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person we’re looking for:

• Ideally, you have experience within luxury hospitality, however having a great attitude and thriving in a busy environment is essential
• Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time
• You want to be the best and work with the best – learning from the experts in our team and sharing your knowledge with us
• Your resilience and ability to deal with fast-paced environments is high, you always have an organised approach and willingness to consistently exceed our guest expectations
• Highly motivated and possessing an immense sense of pride in your work; you’re passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you’re well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way