JOB OVERVIEW

Oversee the breakfast service for our guests and ensure a quality dining experience. Provide excellence in guest satisfaction with the highest food quality standards and service. Prepare food and beverage for the breakfast function. Maintain clean, sanitary kitchen and dining areas.

EDUCATION/EXPERIENCE:

• Minimum of 1 year’s work experience in serving and/or food and hospitality industry is preferred. Special consideration will be given to those who exhibit exemplary performance.

SKILLS

• Must be efficient and thorough
• Strong interpersonal and customer service skills are required
• Strong oral communication skills are required
• Must be energetic, possess good time management skills and eager to grow and develop as part of a team.
  Note: Will also be required to work in fast-paced, stressful environment

• Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag
• Prepare and set out all hot and cold breakfast items up until the last minute we are open
• Ensure all foods are kept at safe temperatures.
• Keep all tables cleared and cleaned throughout all breakfast hours.
• Receive and unpack the items as they arrive from food vendors. Ensure proper rotation of stock.
• Greet each guest as they arrive for breakfast. Assist with service if required and replenish coffee as time permits.
• Always build rapport with all guests , solving problems when able and reporting any complaints or issues immediately to management for resolution.
• Learn about the hotel’s guests through conversations
• Pass on any sales leads daily that are obtained during discussions with guests to management.
• Maintain a clean breakfast area, store food and remove all trash. Take trash out to dumpster as needed. Vacuum and clean carpet.
• Continuously look for cost-effective ways to improve breakfast appeal.
• Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
• Maintains a friendly, cheerful and courteous manner always.
• All other duties as assigned, requested or deemed necessary by management.