Breakfast Server-Glidden House, Cleveland OH at Hotel Equities

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

14.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food Service, Communication Skills, Problem Solving, Teamwork, Attention to Detail, Sanitation Standards, Time Management, Flexibility, Positive Attitude, Professionalism, Math Skills, Training Abilities, Safety Compliance, Guest Interaction, Order Accuracy

Industry

Hospitality

Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Server for the Glidden House in Cleveland, OH. Job Purpose: Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. * Responsible for greeting every guest with a smile and positive attitude * Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. * Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. * Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner * Assist with setting tables and rearranging tables to accommodate larger parties * Provide a safe working environment by ensuring compliance with safety programs, Health * Department requirements, and job safety analysis. * Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. * Follow all applicable Company Standard Operating Procedures Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: * All associates must maintain a neat, clean and well-groomed appearance per Company Standards * Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. * Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required. * Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment Other: * Being passionate about people and service. * Strong communication skills are essential when interacting with guests and employees. * Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. * Basic math skills are used frequently when handling cash or credit. * Problem-solving, reasoning, motivating, and training abilities are often used. * Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: * Hourly Rate at $14.00 plus tips * Team Driven and Values Based Culture * Medical/Dental/Vision * Vacation & Holiday Pay * Same-day pay available * Employee Assistance Program * Career Growth Opportunities/ Manager Training Program * Reduced Room Rates throughout the portfolio * Third Party Perks (Movie Tickets, Attractions, Other) * 401(k) * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Life insurance * Parental leave * Referral program

Responsibilities

The Breakfast Server is responsible for providing prompt and courteous food service to restaurant customers while maintaining a clean service area. This includes greeting guests, taking orders, and ensuring compliance with health and safety standards.