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Breakfast Services Part-Timer at IHG Career

Singapore, Singapore, Singapore -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Computer Literacy, Guest Service, Food Service, Beverage Service, Problem Solving, Brand Compliance, Customer Complaint Handling, Special Needs Accommodation, Local Knowledge Updating

Industry

Hospitality

Description

Your day-to-day * Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner * Clear tables and prepare for service for the next guests * Refresh Food and Beverage in The Great Room * Complete closing duties, including storing all resuable foods, breaking down goods, cleaning all equipment and areas * Always take responsibility for ensuring a positive guest experience * Perform any other assigned reasonable duties and responsibilities as requested * Answer any guests’ enquiries practically and simply in adherence to brand standards * Handle guests’ complaints appropriately adhering to brand standards or direct them to Duty Managers * Reliably handle all special needs and requests of guests * Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates. * Responsible for IHG Rewards Club Member Recognition * Refresh Food and Beverage in The Great Room * Clean and Organize Guest Areas and Pick up debris throughout Public Areas * Updating constantly on local knowledge to improve the guest experience. * Perform other duties as assigned by the Duty Manager, Assistant Rooms Division Manager, Operations Manager, or General Manager. What we need from you * Minimum high school/ secondary education * Great communication skills and basic computer literacy * A positive and keen to learn attitude. * Must be proficient in written and spoken English and with good communication skills

Responsibilities

The primary duties involve welcoming guests, clearing tables, refreshing food and beverage offerings in The Great Room, and completing closing duties like storing food and cleaning equipment. Responsibilities also include ensuring a positive guest experience and handling inquiries or complaints according to brand standards.