Brent Hubs Advisor at London Borough of Brent

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

39276.0

Posted On

15 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Housing Advice, Council Tax Knowledge, Benefits Advice, Financial Inclusion, Employment and Skills Support, Multi-agency Collaboration, Case Management, Community Outreach, Safeguarding

Industry

Government Administration

Description

Salary range: £37,692 - £39,276 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: 8 Brent Hubs fixed locations (including the Resident Hub at Brent Civic Centre) and Community Outreach locations as and when needed Empowering Brent residents with additional needs through holistic partnership and meaningful local support. Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post The Brent Hubs Advisor will deliver a range of advice and support to local residents accessing the Community Hub network, incorporating Housing, Council Tax, Benefits, Financial Inclusion and Employment & Skills knowledge and expertise. They will work as part of a multi-agency, multi-disciplinary team to provide holistic support to local people, with a particular focus on the most vulnerable and those with multiple and complex needs. The Person The ideal candidate will have significant experience of providing a customer-focussed service in a demanding public environment. They will be a team player with experience of working closely with the community and voluntary sector and a passion for assisting vulnerable people to empower them and to secure the best possible outcome for them. They will need a Standard DBS clearance. Why join us? We know people achieve their best when they feel valued. At Brent, you’ll benefit from: * Up to 33 days annual leave (depending on length of service) plus bank holidays * Excellent pension with generous employer contributions (LGPS) [https://www.lgpsmember.org/] * Supportive family-friendly policies for parent, guardians, and carers * Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme * Financial support such as education sessions, childcare deposit loans, and season ticket loans * Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities * Learning and development opportunities to help you grow your career * Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment To learn more about our benefits, visit Our offer to you [https://www.brent.gov.uk/jobs-training-and-skills/benefits-of-working-for-brent-council]. Closing date: Wednesday 29 July 2026 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the essential requirements on the Job description. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here [https://www.cifas.org.uk/fpn]. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk [recruitment@brent.gov.uk]. Job Description [https://www.brent.gov.uk/-/media/files/brent-job-descriptions/2026/3041-brent-hubs-advisor-jd.pdf?rev=-1]

Responsibilities

Deliver holistic advice and support to residents regarding housing, benefits, and financial inclusion within the Community Hub network. Work within a multi-disciplinary team to empower vulnerable individuals with complex needs.