Briefings & Correspondence Advisor at VicGov People Careers

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Stakeholder Management, Innovation, Continuous Improvement, Organizational Dynamics, Attention to Detail, Administrative Support, Operational Support, Issue Management, Collaboration, Research Skills, Government Processes, Quality Assurance, Systems Thinking, Customer Engagement, Project Support

Industry

Government Administration

Description

About Us The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria. Transport Services is a Division of the Department and is responsible for delivering safe, reliable and accessible transport infrastructure and services to all Victorians. Housing, Building and Land Delivery drives balanced urban growth by delivering zoned land for housing, jobs and infrastructure in State-led areas, a pipeline of government-owned land for development, and an improved building system. About the Role The Briefings and Correspondence Advisor is responsible for assisting with the coordination, preparation and quality assurance of accurate, timely and consistent Ministerial and Departmental briefings and correspondence. In addition, the role will identify current and emerging issues within business and system processes and assist the team to make continuous improvements to processes. The role will also assist with administrative and system functions and ad hoc requests. Key Selection Criteria The role requires a professional with strong communication and stakeholder management skills, able to engage effectively, address sensitive issues, and add value for clients and partners. The ideal candidate demonstrates innovation and continuous improvement, applying systems thinking to analyse complex situations and deliver efficient, high-quality outcomes. A clear understanding of the political and organisational context, combined with the ability to influence and navigate organisational dynamics, is essential to achieving successful results. To access the Position Description, please click here. Position accountabilities DTP is seeking a detail-oriented professional to provide high-quality administrative and operational support within the Office of Spatial Planning. In this role, you will manage incoming and outgoing correspondence, monitor briefings, and liaise with colleagues to ensure deadlines are met. You will prepare and distribute reports, maintain internal information and communication systems including Microsoft Teams, SharePoint, and shared mailboxes, and ensure documents meet style and quality standards. You will contribute to issue management by tracking current and emerging matters, supporting the effective flow of information, and providing operational and systems advice to maintain high stakeholder satisfaction. The role requires collaboration across the division, actively contributing to team projects and supporting the delivery of Spatial Planning programs. You will also promote and support safe, inclusive, and flexible team operations, assisting with tasks across the broader division as required. The ideal candidate demonstrates strong organisational and communication skills, attention to detail, and the ability to manage multiple priorities efficiently. A collaborative approach, commitment to high-quality service, and alignment with VPS values are essential. This role offers an opportunity to support Victoria’s spatial planning objectives while contributing to the effective operation of the division. Qualifications and experience – Strong written and verbal communication skills, research skills and understanding of government and ministerial processes. What we offer Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.For further details please refer to Careers at the Department of Transport and Planning.Pre-employment checks and employment conditions. All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. Non-VPS applicants will be subject to a probation period of six months. How to Apply Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. Applications close at 11.59pm on Sunday, 15th February 2025. If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions. Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. For further information about the role, please contact Dana Mizrachi, Senior Advisor at dana.mizrachi@transport.vic.gov.au. Important Information: If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you. NA

Responsibilities

The Briefings and Correspondence Advisor coordinates, prepares, and ensures the quality of Ministerial and Departmental briefings and correspondence. The role also involves tracking current issues and supporting continuous improvements in processes.