JOB DESCRIPTION & SKILL REQUIREMENT:

• What You’ll Do:
• As a key engineer of the team, you will be responsible for leading on-time, high-quality releases across many devices.
• You will also be responsible for the complete release quality and triage lifecycle, which includes deployment, triage, mitigation, and tool development for software release operations.
• The position will require daily collaboration with the Development, Release, and QA teams.
• You will assess and ensure the release quality of the RDK software with Key performance metrics as well as incidents from the field.
• Also, identify new tools, processes, etc, necessary to improve the software release triage engineering process.
• You will manage risks and resolve issues that affect release scope, schedule and quality.

• Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies.
• Troubleshoot E2E issues in broadband devices in various RDK broadband components like WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technology. Conduct source code reviews to identify root causes within the components and platform.
• Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
• Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency.
• Leverage AWS technologies (S3, Athena, QuickSight) to analyze data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency.
• Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models.