Bronx Street Outreach Coordinator at Odyssey House INC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Harm Reduction, Overdose Prevention, Benefits Navigation, Trauma-Informed Care, Motivational Interviewing, Communication, Leadership, Crisis Intervention, Supervision, Quality Assurance, Program Operations, Community Resources, Referral Systems, Data Tracking, Bilingual Ability

Industry

Hospitals and Health Care

Description

REPORTS TO: Admissions Director FLSA CODE: Full-time, 35 hours per week PROGRAM: Bronx Street Outreach Program ---------------------------------------- Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition, Odyssey House offers (for full-time employees): * A 35-hour work week (as opposed to a 40-hour work week) * Vacation Plan and Holiday Schedule * Life Insurance * Medical Insurance (Two Plans) * Dental and Vision Insurance * Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) * Long-Term & Short-Term Disability * Flexible Spending Account/Health Reimbursement Account * 403(b) Plan * Corporate Counseling Associates (CCA) EAP benefit * Ability Assist Counseling Services (through The Hartford) * Commuter Benefits * Educational Assistance Programs * Special shopping discounts through ADP Marketplace and PlumBenefits * RUFit?! Fitness Program * Pet Insurance * Legal Assistance * Optum Financial Service through ConnectYourCare * Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Bronx Street Outreach Coordinator oversees Odyssey House’s Bronx Street Outreach Program, ensuring effective delivery of low-threshold, trauma-informed harm reduction services to people who use drugs (PWUD) and individuals with co-occurring needs. The Coordinator manages daily program operations, supervises outreach staff, coordinates referrals, and ensures fidelity to harm reduction principles and regulatory standards. Description of Duties and Responsibilities. ▪ Supervise, train, and support two Peer Outreach Workers, including bi-monthly individual supervision and monthly group debriefings. ▪ Oversee daily outreach operations, including coverage of assigned zones, coordination of warm handoffs, and real-time problem-solving in the field. ▪ Ensure consistent delivery of harm reduction supplies, wound care, naloxone training, overdose prevention education, and benefits navigation. ▪ Manage referral pathways with internal services and external partners, including Damian Family Care Centers, Montefiore Medical Center, Acacia Network, Bronx Community Solutions, The Fortune Society, and St. Ann’s Corner of Harm Reduction. ▪ Track outreach activities, service referrals, and program metrics using agency platforms (e.g., AWARDS, Net[1]Health, Search Treatment Referral Management Portal). ▪ Conduct quality assurance reviews, support continuous quality improvement, and ensure compliance with OASAS and NYSDOH guidelines. ▪ Facilitate staff training in trauma-informed care, harm reduction, overdose response, motivational interviewing, and cultural humility. ▪ Collaborate with agency leadership and community partners to align outreach strategies with emerging overdose data and community needs. Qualifications for Position: 1. Bachelor’s or Master’s degree in social work, counseling, public health, or a related field is preferred. 2. Candidates are preferred to have 3-5 years of experience in street outreach, harm reduction, or SUD treatment, 3. Supervisory experience strongly preferred. 4. CASAC, CASAC-T, LMSW, LMHC, or LMFT is required, or the candidate must be eligible to obtain such credentials within 6 months of hire. Skills and Knowledge Required: Expertise in harm reduction, overdose prevention, and benefits navigation, with a strong foundation in trauma-informed care and motivational interviewing. Strong communication, leadership, and crisis intervention skills are required, along with the ability to supervise staff, ensure quality assurance, and manage program operations. Knowledge of community resources, referral systems, and data tracking platforms is expected, and bilingual ability is strongly preferred. Amount of travel and any other special conditions or requirements: Local travel required, valid NYS driver’s license strongly preferred. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Responsibilities

The Bronx Street Outreach Coordinator oversees the Bronx Street Outreach Program, ensuring effective delivery of harm reduction services. This includes managing daily operations, supervising staff, and coordinating referrals.