BSC Store Operations Level 3 Driver at IFB Solutions

Town of Highlands, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

20.0

Posted On

08 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Point Of Sale, Order Fulfillment, Receiving, Store Merchandising, Shipping, Driving, Basic Math, Inventory Management, Microsoft Office, Teamwork, Safety Compliance, Communication, Problem Solving, Time Management, Organization

Industry

Non-profit Organizations

Description

Job Details Level: Entry Job Location: West Point BSC - West Point, NY 10996 Position Type: Full Time Education Level: High School Salary Range: $18.00 - $20.00 Hourly Job Shift: Day Job Category: Retail BSC Store Operations Level 3 Driver Reports to: BSC Store Manager Supervises: N/A Summary Statement: The person in this position is responsible for assisting customers with merchandise and deployment needs, maintaining the BSC brand and customer service standards. Essential Job Functions (Point of Sale) Accurately enter all customer information into the POS system. (Point of Sale) Operate POS system to check out all customer purchases, returns or exchanges. (Customer Service) Answer telephone calls and welcome customers by greeting them, learning their shopping purpose, and providing customer satisfaction with a friendly, courteous and professional attitude. (Customer Service) Identify current and future customer requirements by establishing rapport with potential and actual customers and others in a position to understand merchandise requirements. (Customer Service) Resolve customer issues, seeking assistance from a manager if needed. (Customer Service) Handle and assist with all sizing needs for deployments. (if applicable). Additional Job Functions (Level 3 must add THREE of the following job functions) Order Fulfillment Must be able to fulfill back orders and complete sales transactions in back office. Ensure that fulfillment of the order relieves inventory and increases sales. Works with store personnel to ensure orders are filled in preparation for pickup If the store does deployment operations, Order fulfillment includes preparing the orders for the deployer and packing the deployment bag (if applicable) Receiving Must be able to sign, verify, and receive inventory, submitting required paperwork. Accurately In-check inventory being received from Vendors. Accurately In-check inventory being received as transfers from other BSC Stores Ensures all stock is organized and located in appropriate storage areas. Other receiving duties as assigned. Store Merchandising Maintain a store that looks well stocked and conforms to the BSC store standards. Maintain cleanliness of sales floor, restrooms, warehouse, and office space. Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or sales floor. Responsible for all NIS tags. Participate in store inventories, conduct cycle counts, and assist with A to Z shelf organization (if applicable). Shipping Ship orders to customers, ensuring all paperwork is done and the order is fully executed in the system (D365). Ship store transfers to other Base Supply Centers. Must understand the shipping process and ensure that items go out in a timely manner. Driver Must have a valid driver’s license and be insurable through the company’s insurance. Load company vehicle with product needed to be delivered. Drive company vehicle to customer locations and unload product. Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations. Responsible for transporting products to and from store and warehouse Pulls products from inventory storage according to the documentation provided Ability to do basic math: add, subtract, multiply, divide, etc. Must be able to lift 60 pounds and carry 40 pounds for minimum of 25 feet. Must be able to bend, walk, stoop, climb and stand for 8 hours per day. Must have basic computer skills. Other delivery duties as needed. Marginal Job Functions Assist other personnel as time and knowledge permit. Participate in training and meetings as requested. Perform other duties as assigned. Qualifications Skills, Knowledge, and Abilities Must work professionally as part of a team with other store employees. Must be able to comprehend and perform duties using established work and safety procedures. Must perform effectively under conditions of fluctuating workloads. Must have excellent customer service skills. Appearance must be neat, clean and in adherence to the company’s dress code policy. Must have a working knowledge of Microsoft Office. Education and Work Experience A high school diploma or equivalent is required. Training while on the job will be provided. ISO 5.3 Organizational Roles, Responsibilities and Authorities IFB employees have the responsibility and authority to ensure to produce first-quality products that meet customer requirements. EEO Statement In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. IFB Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, and disability or genetics.

Responsibilities

The BSC Store Operations Level 3 Driver is responsible for assisting customers with merchandise and deployment needs while maintaining brand and customer service standards. Key tasks include operating the POS system, fulfilling orders, and ensuring inventory is organized and received correctly.