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BSE - Server Hardware Engineer - L2 at Algoleap Technologies Pvt Ltd

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Server Hardware Support, Troubleshooting, Part Replacement, CPU Monitoring, Memory Utilization, Incident Resolution, Vendor Coordination, Raid Configuration, iLO Configuration, Problem Management, Server Hardening, Inventory Management

Industry

Software Development

Description

Qualification B.E./Diploma/BSC/BTech (No education gap, Full time) 1. B.E. / Diploma [ In Computers Science, IT , Electronics & Telecommunication ] [ Civil and Mechanical not preferred] 2. B.Sc. -IT 3. BCA or MCA [ Full time course from reputed University] 4. No gap in education [ Passing year for S.S.C , H.S.C and Degree/Diploma to be mentioned] Certifications Required if ANY Relevant Certification (Preference) Role Purpose Server Hardware support with basic troubleshooting skills and expertise in part replacement JOB RESPONSIBILITIES 1) Proactive Monitoring of all the servers using BSE tools 2) CPU & Memory utilization & monitoring. 3) Expertise in part replacement of Server hardware 4) Respond to and own Incident till resolution 5) Engage customer contracted hardware and software support vendors to facilitate incident resolution 6) Work with customer support teams to review & resolve incidents 7) Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or involvement of third party vendor is required. 8) Raid and iLO configuration of client server 9) Correlate related incidents together into a problem ticket and manage through the problem management process 10) Implement best practice configurations relating to specific vendor recommendations 11) Basic Server hardware troubleshooting 12) Server hardening as per the policy recommendations by BSE 13) Server Inventory Management Technical Skills/Knowledge Requirement 1) Expertise in part replacement of client Server hardware (Must) 2) Raid and iLO configuration of client server (Must) 3) Basic Server hardware troubleshooting (Must) 4) Server Inventory Management (Good to Have

Responsibilities

The role involves proactive monitoring of servers and basic troubleshooting of server hardware. The engineer will respond to incidents, coordinate with vendors, and manage server inventory.