THIS POSITION REQUIRES OFFICE PRESENCE OF A MINIMUM OF 5 DAYS PER WEEK AND IS ONLY LOCATED IN THE LOCATION(S) POSTED. NO RELOCATION IS OFFERED.

We are seeking an innovative and visionary BSS Principal Solution Architect to drive end-to-end transformation and modernization of our Business Support Systems (BSS). This role will be at the forefront of reimagining our architecture towards a cloud-native, microservices-centric, and SaaS-based domain model, supporting a seamless omnichannel customer experience and harnessing the power of AI.

#CONSUMERTECHNOLOGYEXPERIENCE

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• Lead the design, development, and execution of a modern, scalable, and resilient architecture for BSS, leveraging cloud-native technologies, microservices, SaaS, and event-driven approaches.
• Define and execute the roadmap for BSS transformation, including legacy system migration, domain-driven design, and adoption of architectural best practices.
• Architect integrated omnichannel solutions to deliver seamless and consistent customer journeys across all digital and physical touchpoints.
• Embed AI and machine learning capabilities—including large language models and generative AI—into BSS domains to drive automation, personalization, and intelligent decision-making.
• Champion a domain-centric approach, ensuring clear separation of concerns, optimized data flows, and high cohesion in business domains such as Customer Management, Product Catalog, Order Management, and Billing.
• Evaluate and integrate vendor products, SaaS solutions, and APIs, applying industry standards (TM Forum, 3GPP, Open APIs) and modern API management practices.
• Collaborate and engage with business, product, engineering, and operations teams to align technical solutions with business objectives and evolving customer needs.
• Establish and enforce architecture standards, governance frameworks, and best practices to ensure quality, security, privacy, and compliance, including privacy and consent frameworks.
• Leverage architectural modeling tools (e.g., Sparx Systems Enterprise Architect), CI/CD pipelines, and monitoring/logging tools to drive efficiency, reliability, and observability.
• Mentor and inspire solution architects and cross-functional teams, fostering a culture of innovation, continuous improvement, and technical excellence.