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BTW Duty Manager at G2 Secure Staff

Grapevine, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management, Customer Service, Scheduling, Training, Employee Relations, Communication, Budget Management, Financial Reports, Computer Skills, Multitasking, Flexibility, Problem Solving, Coaching, Counseling, Staff Planning, Safety Procedures

Industry

Airlines and Aviation

Description

JOB SPECIFICATIONS: * Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation. * Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies. * Responsible for the scheduling of all airport employees insuring adequate coverage. * Maintain good employee relations. Handle employee problems in an efficient and effective manner. * Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. * Adhere to company policies and procedures and participate in achievement of company objectives. * Perform other duties as requested. REQUIREMENTS: * Motivated leaders who are willing to roll-up their sleeves and work alongside the employees * 2 years of progressive management experience in a Customer Service environment preferred. * 2 years' experience & proven success in managing * Experience hiring, coaching counseling, staff planning, achieving budget goals * Must be available weekends/holidays * Operations, Airline or Hospitality experience required. * Working knowledge of financial reports and budgets * Excellent communication skills * Strong computer skills; Word, Excel, data entry skills * Flexibility, multitasking and experience working in a changing environment

Responsibilities

The BTW Duty Manager is responsible for managing daily operations, including scheduling and staffing, while ensuring adherence to budgeted hours. They also train personnel on procedures and maintain positive employee relations.