Building Concierge at Colliers International EMEA

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Task Management, Issue Response, Building Operations, Safety Protocols, Security Protocols, Tech-Savvy, Access Systems, Mobile Apps, Proactivity, Detail-Oriented, Solutions-Focused, Concierge Experience, Hospitality Experience, Property Management

Industry

Real Estate

Description

Company Description Colliers is built on an enterprising spirit. What makes us different isn’t just what we do, it’s how we do it. Our people are passionate, take ownership, and always act with integrity for our clients, colleagues, and communities. We accelerate success by empowering bold thinking and driving exceptional results. Job Description We are seeking a professional and proactive Building Concierge to join our Real Estate Management Services team. This role is pivotal in creating a welcoming and secure environment for tenants, visitors, contractors, and suppliers. You will be the first point of contact, ensuring exceptional service and smooth building operations. Key Responsibilities Greet and assist visitors, tenants, contractors, and suppliers with professionalism to create an exceptional first impression. Act as the central point of reference for building information and services, ensuring clear communication and support. Monitor lobby and Loading Bay activity to prevent unauthorized access, maintaining safety and security. Identify and address safety, security, and maintenance issues promptly, coordinating solutions with relevant teams. Perform Chief Fire Warden duties and manage emergency procedures to ensure compliance and occupant safety. Support operational efficiency and enhance tenant experience, driving satisfaction and brand reputation. Qualifications What We’re Looking For Strong customer service and communication skills. Ability to manage multiple tasks and respond quickly to issues. Knowledge of building operations, safety, and security protocols. Tech-savvy with experience in access systems and mobile apps. Proactive, detail-oriented, and solutions-focused. Previous experience in concierge, hospitality, or property management is highly desirable. Additional Information Colliers International is a leader in global real estate services and a great local success story. Ours is a culture of service excellence and collaboration that provides our people with the ideal platform to engage their clients, develop their skills and accelerate their careers. For you this means a world of opportunity and the power to succeed. Department: Real Estate Management Services Employment Category: Permanent Full Time

Responsibilities

The Building Concierge will greet and assist all visitors, tenants, contractors, and suppliers professionally while acting as the central reference point for building information and services. This role is also responsible for monitoring lobby and loading bay activity to maintain safety and security, and performing Chief Fire Warden duties.