Building Maintenance Assistant at Serco Plc

South Norfolk, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

27422.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Building Services, Communication Skills, Customer Service, Reactive Repairs, Planned Preventive Maintenance, Safety Awareness, Teamwork, Problem Solving

Industry

Facilities Services

Description

Building Maintenance Assistant Norfolk & Norwich University Hospital Full time, Permanent (37.5 hours per week) 08:00 – 16:00 (7.5 hours per day) Salary – Up to £27,422.06 per annum depending on experience plus Serco benefits. To provide safe and efficient maintenance of the Building Fabric and equipment within the hospital as directed by Estates Supervisors and management To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long-term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust To always ensure safety. To always assess all aspects of tasks and take appropriate actions. To know when to request advice or assistance. To understand own limitations To be able to communicate effectively with Peers, Supervisors and Managers within Serco. To be able to communicate politely with Trust Staff, i.e inform relevant people of work to be carried out and informing of work status and potential unavailability of areas, equipment or service. To understand the contractual relationship between Serco, Octagon and the Trus Main Accountabilities: To carry out reactive repairs and maintenance to the Building Fabric and Structure within all areas of the Hospital as directed by Supervisors or Managers. To carry out certain Planned Preventive Maintenance. To work in accordance with all relevant Serco Policies & Procedures, Workplace Regulations and Best Practice Guidelines To always work in a safe and responsible manner with full regard for own and other’s safety To attend work in compliance with the Computerised Time & Attendance System To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation To use personal communication equipment as requested To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts To attend on-site and off-site training as required To be aware of how the Maintenance Assistant Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives What you’ll need to do the role: Proven experience of working in a similar environment Knowledge and understanding of general Building Services Good communication and customer service skills Physical Demands: Moving Large or Heavy Objects (Using correct Manual Handling techniques and appropriate lifting equipment). Possibly walking long distances to various locations of the Hospital repeatedly during the working day. Pushing Trolleys. Working whilst using PPE Mental Demands: Sound working aptitude. Ability to concentrate on tasks. Ability to think clearly under pressure. Work may entail close proximity to Hospital Patients Working Conditions: Possibly working with unclean and potentially infectious materials, ie drains. (Appropriate precautions to be taken). Extremes of temperatures, ie Hot Boiler Rooms or working outside in Winter months. Occasionally working in noisy environment. Work could occasionally involve working at height (in accordance with policy and Permit to Work System) Why Serco? Meaningful and vital work: Working within Hard FM at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7. A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career. Great people: Hospitals are busy places, and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital. What we offer Up to 6% contributory pension scheme. Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships. The chance to make a positive difference to the wider public. Interesting, varied and enjoyable work. A company that recognises your contribution. All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Responsibilities

The Building Maintenance Assistant is responsible for the safe and efficient maintenance of the building fabric and equipment within the hospital. This includes carrying out reactive repairs and planned preventive maintenance as directed by supervisors or managers.