ORGANIZATIONAL OVERVIEW

Community Land Trust (CLT) is a social purpose real estate developer creating permanently affordable housing solutions for people, with a focus on co-operative housing. We currently hold a portfolio of 3,000 homes and commercial spaces across Metro Vancouver, the Fraser Valley, and Vancouver Island, with many more under construction and active development.
Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that residents are proud to call home.

QUALIFICATIONS

• Degree or diploma in Business Administration, Real Estate Management, or Property Management or equivalent experience in a related field
• Experience working with multi-unit residential buildings or strata buildings
• Strong knowledge of building systems and project coordination experience
• Experienced computer user, with an emphasis on MS Windows (Word, Excel, Outlook)
• Demonstrated ability to communicate effectively with spoken and written English
• Effective communication skills with residents and contracted maintenance personnel with the goal of achieving results and resolving conflict
• Strong time management and organization skills
• Effective problem solving and critical thinking skills
• Reliability, accuracy and attention to details
• Excellent interpersonal skills, including judgement, tact, integrity and patience
• Ability to maintain confidentiality and a professional business demeanor
• Demonstrated knowledge of co-operative governance is considered an asset

WORKING REQUIREMENTS

• If required, the ability to work on-site and/or remotely during hours that are outside of the regular workweek (i.e. statutory holidays, weekends and evenings) in order to fulfil operational requirements
• Flexibility to work on-site in the office of multiple housing co-operatives with frequent activities and travel in and around the Lower Mainland
• Access to a vehicle and a valid BC drivers license is required

PURPOSE OF THE POSITION

The Building Manager is responsible for the day-to-day management and maintenance coordination of the housing co-operative. They are the first on-site point of contact and respond diligently and expeditiously to all inquiries, concerns or emergencies that occur during regular business hours. They are also responsible for carrying out policies and procedures determined by the Board of Directors and as directed by the co-op representative(s).

KEY RESPONSIBILITIES

The full-time Building Manager works on-site at housing cooperatives throughout the Lower Mainland and your responsibilities will include:

Maintenance Coordination

• Performing daily, weekly and monthly inspections of the property, as required (both interior and exterior)
• Performing unit inspections on an annual basis and as needed during member turnover
• Receiving and coordinating building maintenance work orders for member/resident units
• Managing contractor scope of work and obtaining contractor quotes, monitoring their performance and attendance on site
• Coordinating access to member/resident units for preventative, regular and urgent maintenance issues, as required

Administration Coordination

• Effectively and accurately communicating information between the co-op Board of Directors and the appropriate CLT team
• Responding to member/resident inquiries and complaints with the goal of resolving matters in a timely manner
• Maintaining records and preparing correspondence and notices
• Advertising vacant units and filling the vacancies
• Assisting the Board by addressing inquiries or concerns that pertain to co-op rules, procedures, operating agreements, and any other documents
• Preparing and presenting monthly management reports to the co-op’s Board of Director
• Attending the Annual General Meeting (AGM) of the co-operative, board meetings, and other meetings or events as necessary
• Processing member’s electronic payments and ensuring effective arrears management
• Administering the petty cash fund
• Facilitating the month-end process by accurately recording and processing transactions and submitting to the accounting team
• Performing other duties as appropriate