Building Materials Sales Support at Better Living Inc

Rio, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Support, Quote Preparation, Proposal Drafting, Product Sourcing, Product Technical Data, Order Processing, Return Processing, Credit Processing, Communication Skills, Problem-Solving, Inventory Management, POS Software, Microsoft Office

Industry

Retail Building Materials and Garden Equipment

Description

Description We are on the lookout for a motivated and customer-service-oriented individual to join our team as a Building Materials Sales Support specialist. In this role, you will be the linchpin that connects our products with the professionals who use them, providing vital support to our sales team and ensuring that our customers receive the highest quality service. If you have a passion for sales, a knack for problem-solving, and a dedication to excellence in the building and construction industry, we encourage you to apply and help us build success one project at a time. The Better Living Advantage Join a company that has been the backbone of the Charlottesville building community for over 130 years. We offer a stable, family-oriented work environment where long-term career growth is encouraged. Benefits include: Comprehensive Medical, Dental, and Vision insurance. 401(k) Retirement Plan with Profit Sharing. Employer-paid Life and Long-Term Disability insurance. Paid Time Off (PTO) and Paid Holidays. Employee Purchase Discounts. Requirements Essential Duties and Responsibilities Desire to learn from experienced sales staff. Assist outside and inside sales representatives by preparing quotes, drafting professional proposals, and sourcing product technical data for client meetings. Greet and assist walk-in customers and handle phone inquiries regarding product availability, lead times, and order status. Develop a working knowledge of building materials to help guide customers toward the right solutions for their projects. Assist customers by preparing quotes, drafting proposals, and sourcing product data for client meetings. Accurately enter and process sales orders into the system, ensuring that delivery dates, product specifications, and pricing are exact. Process returns/credits, and assist with general office duties as needed. *This position could lead to a commissioned salesperson position once experience is gained. Required Skills & Qualifications Exceptional verbal and written communication skills; ability to explain technical products to a non-technical audience. Ability to manage multiple high-priority quotes and orders simultaneously without losing track of details. Comfortable learning industry-specific POS and inventory software; proficient in Microsoft Office. Must be able to remain on your feet for extended periods while assisting in the showroom or checking inventory in the yard.

Responsibilities

This role involves supporting outside and inside sales representatives by preparing quotes, drafting proposals, sourcing technical data, and handling customer inquiries regarding product availability and order status. The specialist will also accurately process sales orders, returns, and credits while developing product knowledge to guide customer solutions.