Bulk Department Head at Community Food Coop

Bellingham, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

26.12

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Collaboration, Communication, Leadership, Training, Product Selection, Merchandising, Inventory Management, Food Safety, Organization, Attention to Detail, Multitasking, Computer Proficiency, Forklift Operation, Collaboration, Learning

Industry

Retail Groceries

Description

Description WHO WE ARE We’re a community-owned natural foods grocery store passionate about high-quality food, sustainability, and the cooperative business model. Our mission is rooted in serving our community while creating a workplace that is inclusive, engaging, and supportive. We strive to set a high standard for employment practices by fostering a culture of respect, integrity, and growth. We’re looking for positive, self-motivated people who take pride in delivering excellent customer service, value the quality of their work, show up reliably for their team, and enjoy working together to make a meaningful impact Job Title: Bulk Department Head Reports to: Grocery Department Manager Status: Full-time, Union Classification Level 4 Starting Pay: $21.99 per hour Wage Range: $21.99 – $26.12 POSITION SUMMARY The Bulk Department Head performs all duties of a Grocery Team Member while also overseeing the operations and success of the bulk department. This includes maintaining clean, well-stocked displays, organize back sock, selecting and ordering products, and supporting the team with clear communication and leadership. This position contributes to department sales, margin, and customer service goals, which support the overall financial health of the store. This is a non-supervisory role that includes collaboration, coordination, and subject-matter expertise. KEY RESPONSIBILITIES Customer Service & Team Collaboration Provide excellent, inclusive, and professional customer service to shoppers and coworkers. Communicate clearly and respectfully with team members, customers, and vendors. Demonstrate a strong understanding of co-op principles and values; explain co-op membership and benefits to customers. Attend department and all-staff meetings to stay informed and share updates. Leadership & Training Serve as a point person for the bulk department and provide guidance to Grocery Team Members assisting with bulk-related tasks. Train Grocery Team Members on bulk standards, processes, and food safety practices. Communicate department priorities, systems, and updates to the team; assign tasks as needed. Product Selection, Merchandising & Promotions Collaborate with the Grocery Category Manager on product selection, promotions, pricing strategies, and merchandising. Stay informed about product trends and customer preferences; regularly review sales reports to inform department decisions. Ensure all bulk bins and displays are clean, well-organized, accurately labeled, and attractively merchandised. Support storewide merchandising efforts by contributing to displays and signage that promote sales and an enjoyable shopping experience. Ordering & Inventory Maintain an effective ordering system to ensure proper stock levels and product freshness. Organize and rotate back stock according to First In, First Out (FIFO) standards. Coordinate with the Pricing Department regarding new items, vendor updates, promotions, and price changes. Safety & Compliance Follow all food safety, sanitation, and health department standards. Ensure department cleanliness and safe handling of unpackaged foods. Operate equipment safely and ensure compliance with Co-op policies and procedures. Other Perform regular Grocery Team Member duties as scheduled. Perform other duties as assigned. Requirements At least 1–2 years of experience working in grocery retail, preferably in a natural foods or cooperative setting. Experience working with bulk or natural food products and familiarity with ordering systems or retail inventory management preferred. Strong commitment to providing excellent customer service. Ability to communicate effectively and respectfully with coworkers, vendors, and customers. Strong organizational skills, attention to detail, and ability to multitask. Valid Washington State Food Worker Card (or ability to obtain upon hire). May be required to obtain forklift certification to operate a forklift or other material handling equipment. Proficiency with basic computer programs (e.g., Microsoft Word, Excel, and email). Ability to work both independently and as part of a collaborative team. Willingness to learn new skills and take on new responsibilities. Ability to obtain and maintain a valid Washington State Food Handler Card. Must be at least 18 years of age. PHYSICAL REQUIREMENTS Ability to stand and walk for extended periods (up to 8 hours per shift) in a fast-paced retail environment while maintaining a calm and professional demeanor. Frequent reaching above shoulder level and crouching or kneeling to fill and clean bulk bins located both high and low to the ground. Regular bending, twisting, and repetitive motion required when scooping, pouring, and labeling bulk items. Ability to lift, carry, push, and pull items weighing up to 60 lbs, including large bags and containers of bulk products. Ability to safely operate equipment such as pallet jacks, ladders, step stools, and forklifts (certification/training provided as needed). Comfortable working in environments with moderate to loud noise levels, including music, paging systems, customer conversations, and equipment operation. Visual and manual dexterity required for reading labels, measuring product, and handling packaging materials with accuracy and safety. BENEFITS Up to 25% staff discount & access to wholesale orders Comprehensive medical, dental, and vision insurance Supplemental insurance options 401(k) retirement plan with employer match Paid time off and Pay on Demand access Potential year-end bonus Employee Assistance Program (EAP) UNION AFFILIATION This position is represented by Teamsters Local 231. Terms and conditions of employment, including wages, benefits, and working conditions, are governed by the collective bargaining agreement between the Community Food Co-op and the union. EQUAL OPPORTUNITY STATEMENT The Community Food Co-op is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. IMPORTANT DISCLAIMER Employees are expected to act in the best interest of the Co-op, even if doing so requires actions or responsibilities not listed in the above job description. The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities required of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned which are not considered essential and may not be listed here.

Responsibilities

The Bulk Department Head oversees the operations and success of the bulk department while performing all duties of a Grocery Team Member. This includes maintaining displays, ordering products, and supporting the team with communication and leadership.