QUALIFICATIONS

• Proven bungee jumping training/experience (certification strongly preferred).
• Background in acrobatics, aerial performance, or extreme sports.
• Previous leadership or supervisory experience in recreation, adventure sports, or performance facilities.
• Strong knowledge of safety standards and equipment management.
• Excellent communication, coaching, and problem-solving skills.
• First Aid / CPR certification required (or ability to obtain before start date).

PREFERRED SKILLS

• Experience with rigging, harness systems, or aerial equipment.
• Demonstrated ability to lead training programs and mentor staff.
• Enthusiasm for extreme sports and customer engagement.

ABOUT THE ROLE

We are seeking a dynamic Indoor Bungee Jumping and Acrobatics Specialist with professional training in bungee jumping and a background in acrobatics to lead the launch and management of GTA’s indoor bungee jumping center. This role combines operational leadership, safety oversight, and performance expertise to create a thrilling yet safe customer experience.

KEY RESPONSIBILITIES

• Operations Management
• Oversee daily operations of the indoor bungee facility.
• Manage scheduling, staffing, and activity flow to ensure efficiency and customer satisfaction.
• Coordinate equipment inspections, maintenance, and upgrades.
• Safety & Compliance
• Implement and enforce strict safety protocols in line with industry standards and Ontario regulations.
• Conduct staff training sessions on safety procedures, harnessing, rigging, and emergency response.
• Supervise all jumps and ensure a safe environment for both participants and staff.
• Performance & Training
• Apply acrobatic and aerial training to enhance the quality of demonstrations, warm-ups, and customer coaching.
• Lead workshops or demos showcasing advanced techniques and safe practices.
• Develop training programs for instructors and staff to elevate the customer experience.
• Customer Experience
• Deliver engaging, supportive, and safe instruction to participants of varying skill levels.
• Ensure every visitor enjoys a professional and memorable bungee experience.
• Manage customer inquiries, feedback, and issue resolution.
• Business Development
• Support promotional events, media demos, and special performances.
• Collaborate with marketing and PR teams to position the facility as a premier adventure destination in the GTA.