Burson | Associate Director, Japan at WPP

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Integrated Communication, New Business Development, Team Leadership, Corporate Strategy Support, Client Growth, Trusted Advisor, Expectation Management, Crisis Management, Media Training, Social Media Integration, Coaching, Mentoring, Delegation, Team Building, Financial Management

Industry

Advertising Services

Description

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. About Burson Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com. The Role: As an Associate Director at Burson you are responsible for supporting the senior management to contribute to the company’s performance by managing client relationships and integrated communication (IC) programs, satisfying and delighting clients, generating new business and developing strong teams. You are expected to be leader with leadership skills. You are also required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability. CORE JOB RESPONSIBILITIES & REQUIREMENTS Client Service: Manage a significant portfolio of clients and demonstrate the ability to profitably grow clients and build long term relationships Seek opportunities to develop senior client level relationships and serve as their trusted advisor for insights critical to their business; understand the trends and issues that impact brands, including media, business, political and cultural Proactively manage client expectations and quickly grasp problems, consult with senior leader(s) on the engagement team on tough decisions and assist in implementing swift action plans to ensure client satisfaction, engaging additional Burson resources where required Manage and lead account teams to deliver superior client service and creative groundbreaking plans and concepts by ensuring they are equipped with the right resources, tools and training Maintain close relationship with senior editors and journalists and respond to complex media queries Take an active role in issues and crisis management, media training and messaging workshops Understand social media and integrate digital products and services into client programs to deliver optimum results Ensure clients and account teams feel confident about how best to utilize new media outlets Business Development: Support Directors and Senior Leaders in identifying opportunities for organic growth with existing clients and keep up with client and market changes that could lead to new business opportunities. Support our new business development process by actively developing business contacts through professional activities and network with professional contacts as a means of exchanging ideas and opening new client opportunities Introduce existing clients to Burson offices in other geographies to contribute to the regional/global growth of the company Talent Management: Coach, mentor and delegate responsibilities to junior staff Foster teamwork and build morale and motivation within account teams ensuring that good performance and efforts are recognized Create an inclusive and welcoming environment that engage all individuals without bias and demonstrate flexibility in a changing work environment Support directors and senior leaders to help team members to identify development needs, acquire new skills and grow within the organization Provide continuous constructive feedback to team members- not just during performance reviews- to develop the next generation of client leaders Conduct learning and development programs and participate in staff retention initiatives Serve as a role model to the junior staff, embodying the values of the company Financial Management: Know your portfolio revenue target of JPY50M～80M Know and meet billability targets Act as a conduit between finance and the client servicing team to ensure that accounts are profitably managed; understand the reason for over and under servicing Follow agency procedures for client budgets, budget tracking, contract approval and billing rates. Support senior leaders to prepare and manage annual budgets and forecasts of projected income Manage your team and allocate resources for agency profitability Understand client contracts and assist with the development of detailed scopes of work Ensure that contracts and terms and conditions of businesses are issued and signed by all new clients prior to the commencement of work Support your director to contribute to Burson’s business plans to increase market share and profits Agency Responsibilities: Use Burson’s intranet and resources; keep your profile updated Be a brand ambassador and help recruit top talent by knowing our capabilities and network Write blogs and articles in your areas of expertise Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct Act with integrity using ethical considerations to guide decisions *The job description is a summary of typical job functions and is not an exhaustive list of possible duties. The jobholder’s responsibilities and duties may differ from those outlined above. Other duties, as assigned, may be part of the job. At Burson, diversity, equity and inclusion are not just values; they are strategic imperatives that fuel our future in an industry built on the art of understanding, connecting and developing relationships. We believe that a diverse workforce is essential for inspiring bold ideas, fostering constructive dialogue and cultivating meaningful experiences that drive innovation and creativity. It also enables our agency to thrive and deliver brilliant work. For more information, visit www.bursonglobal.com We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.

Responsibilities

The Associate Director supports senior management by managing client relationships and integrated communication programs, aiming to delight clients, generate new business, and develop strong teams. Responsibilities include leading account teams to deliver superior service, acting as a trusted advisor to senior clients, and supporting corporate strategy for profitability.