BUS DEVELOP COORD at Rafih Auto Group
Rochester Hills, Michigan, United States -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

16.5

Posted On

17 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Phone Skills, Sales Knowledge, Customer Service, Oral Communication, Written Communication, Organizational Skills, Computer Proficiency, CRM Tracking

Industry

Automotive

Description
 BDC Representative  Get your career in gear with Rafih Auto Group! The Rafih Auto Group is looking to hire an Automotive Business Development Center Representative to their growing team. This position is based out of our Audi of Rochester Hills location. The ideal candidate has dealership experience, great phone skills, knowledge and understanding of sales, and the desire to grow professionally.   What We Offer: * Competitive pay * Health Insurance * Paid Holidays & PTO * Birthday PTO  * Short Term Disability * Life Insurance * 401(k) Retirement Plan * Vehicle Purchase Discounts * Room for advancement within the company  Essential Duties:  * Answer customer calls and establish follow-up with sales appointments. * Respond promptly and professionally to internet and inquiries using email, scripts and templates. * Provide customers with initial product information and direct them to the appropriate dealership resources. * Follow up with leads that are not yet ready to make an appointment or no-show. * Coordinate follow-up with dealership associates and Sales Manager to ensure proper customer service/sales process. * Utilize CRM tracking system daily to update prospect notes and organize follow-up. Qualifications * Excellent oral and written communication skills * Great customer service skills  * Outstanding organizational skills * Proficient computer skills   
Responsibilities
The BDC Representative manages customer inquiries via phone and internet to schedule sales appointments. They are responsible for lead follow-up and utilizing a CRM system to track prospect interactions.
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