Bus Operator at iNewOrleans LLC

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Driving Abilities, Safety Regulations, Customer Service, Communication, Ticket Verification, Passenger Safety, Tourist Information, Problem Solving, Route Management, Vehicle Operation, Pre-trip Inspections, Post-trip Inspections, Emergency Procedures, Guest Assistance, Coordination, Professionalism

Industry

Truck Transportation

Description

Description Position Overview: The Bus Operator plays a vital role in delivering a safe, reliable, and enjoyable transportation experience for City Sightseeing New Orleans guests. Operating the iconic red double-decker open-top buses, the Bus Operator ensures timely and secure transport along sightseeing routes, charter services, and private tours. This role requires strong driving abilities, adherence to safety regulations, and excellent customer service skills to enhance the overall guest experience. Essential Duties and Responsibilities (include but are not limited to) Safety & Compliance Conduct pre-trip and post-trip inspections and complete required reports. Monitor passenger safety and enforce onboard policies in a clear and professional manner. Follow all safety and emergency procedures, reporting any incidents promptly. Vehicle Operation Operate tour buses safely and courteously while adhering to traffic laws. Maintain a smooth and steady pace to match the timing of the guided tour. Follow designated routes and maintain accurate schedules. Guest Services Greet and assist passengers when boarding and exiting the bus. Verify tickets and ensure all guests have valid passes. Provide general tourist information and respond to guest inquiries in a professional manner. Manage guest complaints and escalate issues when necessary. Communication & Coordination Work closely with Tour Hosts to synchronize the tour experience. Report vehicle or operational issues to the Route Manager in a timely manner. Maintain open communication with management regarding scheduling or operational concerns. Requirements Qualifications Minimum 2 years of experience driving a bus or passenger vehicle with a 25-person capacity or greater. Valid Commercial Driver’s License (CDL) Class B with Passenger Endorsement. CPNC permit issued by the City of New Orleans. Medical Exam Certificate issued by a DOT approved physician. Knowledge of local traffic laws and regulations. Ability to operate public address systems and fleet monitoring tools. Strong verbal communication skills, including the ability to engage with guests professionally. Customer service experience preferred. Physical Demands Ability to stand, walk, and sit for extended periods. Occasionally lifting and/or moving up to 20 pounds

Responsibilities

The Bus Operator is responsible for safely operating tour buses while ensuring a pleasant experience for guests. This includes conducting inspections, managing passenger safety, and providing information during tours.