Business Account Specialist at Fresno Economic Opportunities Commission

Fresno, California, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

26.75

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Canvassing, Employer Presentations, Work-Based Training Development, Job Referrals, Needs Assessment, Collaboration, Documentation, Cold Calling, Contract Generation, Orientation Sessions, Time Management, Job Readiness Evaluation, Data Entry, Communication, Organization, Microsoft Office Suite

Industry

Non-profit Organizations

Description

SUPERVISORY RESPONSIBILITIES None. SUMMARY Responsible for creating employment opportunities for Workforce Innovation and Opportunities Act (WIOA) registered customers through business canvassing, targeted employer presentations, development of customized “Work-Based Training” opportunities, and the provision of customer job referrals. DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS Identifies and targets new and existing businesses for work-based training opportunities. Meets regularly with employers to ascertain needs and provide presentations relative to the services available to businesses under WIOA. Works collaboratively with Academic and Career Advisor(s) and job seekers to customize job development/creation efforts. Returns all customer calls within 24 hours and documents in Cal Jobs system. Makes cold calls to generate business leads. Develops customized subsidized work-based training opportunities with private and public sector for profit and non-profit entities to enhance career related work-based skills designed to meet the training and support service needs of customers. Conducts supervisor and customer orientation sessions to review supervisory responsibilities, work requirements, accident reporting requirements and additional maintenance of effort requirements. Generates and expedites necessary training contracts, documents and conducts supervisor/customer orientation sessions. Ensures customer time and attendance records are submitted and processed in a timely fashion. Assists with the evaluation of customer job readiness skills along with providing consultation and instruction in deficient areas. Answers telephones, takes messages, copies documents, completes eligibility documentation and enters customer data into Client Management System (CMS). Travels for agency business using reliable transportation. Maintains regular attendance and punctuality. Works evenings and weekends as required. Performs other duties as assigned. QUALIFICATIONS To execute this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION: * High school diploma or GED. * Bachelor’s Degree in Public Administration, Business Administration or related field required. Additional relevant work experience may substitute education on a year-by-year basis. EXPERIENCE: * One (1) year related work experience including the creation of employment opportunities under the WIOA and/or private and public sector required. OTHER QUALIFICATIONS: Ability to work well with youth/teens and diverse population, and with contracted service providers and representatives of partnering agencies. Effective presentation, organizational, written and verbal communication skills. Proficient in Microsoft Office Suite and related business software. Willing to work non-traditional hours and days to meet the needs of this position. Bilingual in English and Spanish/Hmong preferred based on the needs of the clients and the program. Prior to employment must pass required background investigation including acceptable criminal record statement, Department of Justice fingerprint clearance, and child abuse index clearance. COVID-19 vaccination required within 60 days of hire, unless approved for religious or medical exemption. Maintain a valid California driver’s license, reliable transportation, adequate auto insurance as required by State law, and insurability by agency carrier for those driving agency vehicles. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required. Also, they do not establish a contract for employment and are subject to change at the discretion of Fresno EOC. Rev. 10.26.22 Monday - Friday 8:30am - 5pm 7.5 hours per day

Responsibilities

The specialist is responsible for creating employment opportunities for WIOA customers by canvassing businesses, presenting services, developing customized Work-Based Training, and providing job referrals. This includes generating leads, customizing training opportunities with public and private entities, conducting orientations, and ensuring timely submission of customer records.