RISK & COMPLIANCE APPRENTICE ADMINISTRATOR

• Please note before application that an Apprenticeship is not suitable for candidates looking for part-time work, or work experience during a gap year.
• The vacancy requires candidates that have left school, college or university, as they need to be available immediately. Please do not apply if you are still education.
• We will only consider applications where the business is a viable commute
  As a Risk & Compliance Apprentice, you will support the Head of Risk & Compliance in ensuring the firm adheres to regulatory obligations and maintains high standards in client service and internal governance. This role offers hands-on experience in legal compliance, complaints handling, and operational risk management, with structured training and mentoring to support your development.

IMPORTANT

• Please note before application that an Apprenticeship is not suitable for candidates looking for part-time work, or work experience during a gap year.
• An Apprenticeship requires candidates that have left school, college or university
• Please consider if the business is a viable commute(unfortunately we are unable to consider applications where there will be a need to re-locate)
• The employer questions are important so that we have an understanding of a candidate’s suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered.

DESIRED SKILLS

• A local commute essential
• 4-9 grades English and maths GCSE’s
• Confident with excellent communication skills.
• Ability to multitask and manage reception in conjunction with other administration duties
• Good attention to detail
• Good working knowledge of ICT packages including Word, Excel and Outlook.
• Ability to demonstrate or gain a clear understanding of the firm’s in-house systems where training will be given
• Excellent presentation, organisation and timekeeping skills
• Awareness of confidentiality and safeguarding
• The ability to use own initiative, be able to work individually as well as part of a team
• Must be well-presented with a clear, pleasant telephone manner
• Good organisational skills
• Good client care skills

Help co-ordinate file review processes, identify patterns or recurring issues, and contribute to process improvement initiatives. Learn how to interpret compliance data and prepare summary reports for internal stakeholders

• Policy & Procedure Support

• Complaints Handling Support:

Assist in logging, tracking, and responding to client complaints under supervision. Help prepare documentation for internal reviews and support the resolution process in line with firm policy and regulatory expectations

• Compliance Monitoring:

Support in monitoring compliance with Anti-Money Laundering (AML) regulations, SRA Standards and Regulations, and Data Protection legislation. Assist in maintaining accurate records and reporting obligations

• File Reviews & Data Analysis:

Help co-ordinate file review processes, identify patterns or recurring issues, and contribute to process improvement initiatives. Learn how to interpret compliance data and prepare summary reports for internal stakeholders

• Policy & Procedure Support:

Assist in reviewing and updating internal policies, including those related to risk management, file closure, and client care. Help ensure that documentation is current and accessible

• Training & Development:

Participate in internal training sessions and external courses as required. Support the delivery of compliance training to other staff by preparing materials or coordinating sessions

• Administrative Duties:

Provide general administrative support to the Risk & Compliance team, including document management.