Business Administration Coordinator at Asiacruit BPO, Inc.

Bugallon, Pangasinan, Philippines -

Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

0.0

Posted On

16 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mandarin Proficiency, English Proficiency, Tagalog Proficiency, Government Relations, Community Liaison, Crisis Public Relations, Cross-Cultural Communication, Translation, Interpretation, Corporate Social Responsibility, Media Relations, Sentiment Monitoring, Google Workspace, Microsoft Office, Public Relations, Administrative Coordination

Industry

Business Consulting and Services

Description

About Asiacruit Asiacruit is your trusted partner for Employer of Record (EOR) and compliant workforce management solutions. We help businesses scale with global professionals, seamless integration, and cost efficiency. Our team supports clients worldwide by delivering reliable, scalable, and people-focused outsourcing services. Position Overview On behalf of our client, Asiacruit is urgently seeking an exceptional, cross-culturally fluent Business Administration Coordinator to be based in Bugallon, Pangasinan. In this pivotal role, you will report directly to the Chinese Business Manager and serve as a vital operational and cultural bridge. This urgent vacancy requires an individual of Chinese ethnicity holding valid Philippine citizenship or permanent residency, combined with native or near-native Chinese language proficiency. You will play a key role in driving local operations, managing high-level government and community relations, and ensuring seamless internal collaboration within a fast-paced environment. Key Responsibilities 1. Government & Community Relations Assist the Chinese Business Manager in establishing and maintaining robust relationships with various levels of government agencies, community leaders, and NGOs. Participate in government meetings and community forums, handling all direct liaison, on-site interpretation, and operational follow-up work. Collect, organize, and analyze local policies, regulations, administrative procedures, and public sentiment to assist leadership in preparing proactive risk alerts. 2. Crisis PR & Emergency Response Participate in the development of crisis PR frameworks under strategic guidance to assist in handling community disputes, environmental complaints, labor conflicts, and other operational emergencies. Coordinate internal/external communications and assist with real-time information dissemination during active crises. Learn and assist in drafting external corporate statements aimed at appeasing stakeholders and mitigating operational risks. 3. Media & External Communications Build, update, and maintain a comprehensive contact directory of local media entities, including mainstream media, industry publications, and local social media influencers. Draft, translate, and publish press releases, corporate statements, and public relations materials in fluent English and Tagalog. Monitor corporate brand sentiment across major Philippine digital channels (Facebook, TikTok, YouTube) and assist in basic public comment moderation and response. 4. Corporate Social Responsibility (CSR) & Brand Image Contribute to the planning and localized implementation of CSR activities that address community needs and enhance the company's regional reputation. Localize international promotional materials through translation and adaptation to effectively convey corporate values and project milestones to local stakeholders. 5. Cross-Cultural Internal Support Provide daily on-site interpretation and cross-cultural communication tips to the Chinese expatriate team to resolve or prevent operational misunderstandings. Actively advise and remind expatriate staff of local etiquette, traditions, and cultural taboos during high-level interactions with local employees, residents, or government officials. Qualifications & Requirements Ethnicity & Legal Status: Must be ethnically Chinese with valid Philippine citizenship or Philippine permanent residency (with legal work authorization). Language Skills: Strong, advanced proficiency in the Chinese language (Mandarin) for fluent business communication and real-time translation/interpretation, alongside excellent written and verbal communication skills in English and Tagalog. Education: Bachelor’s degree or higher in Public Relations, Communications, Political Science, Law, Business Administration, Human Resources, Marketing, or a related field. Experience: 1–3 years of relevant professional experience in administration, operations, or coordination roles. Prior experience in government relations, community liaison, staffing, or a BPO environment is highly preferred. Technical Literacy: Proficient with Google Workspace (Docs, Sheets, Calendar) and Microsoft Office. Familiarity with social media copywriting and sentiment monitoring tools (Facebook, TikTok, YouTube) is a plus. Industry & Compliance Exposure: Prior exposure to or contact with regulatory bodies such as NGCP, DOLE, or local law enforcement/police is considered a strong advantage. Mobility: Possession of a valid Philippine driver's license and the ability to drive is a plus. Personal Attributes A calm yet cheerful personality with exceptional proactive communication skills and strong cross-cultural empathy. High professional ethics, maintaining strict confidentiality while remaining flexible yet principled in challenging situations. Adaptability to handle urgent matters outside regular office hours when required (e.g., late-night crisis communications or weekend community relations support). Working Schedule & Recruitment Process Working Schedule: 8 hours a day, 6 days a week. Recruitment Process: Candidates must pass at least two comprehensive interview rounds to evaluate language capability, cross-cultural competence, and operational fit. KPIs Operational & Compliance Accuracy Maintain 95%+ accuracy on all translation, interpretation, and local policy documentation tasks. Ensure timely reporting and preparation of risk alerts related to LGU policies and regulatory compliance. Stakeholder Engagement & Response Time Respond to and process internal cross-cultural support requests within agreed SLA timeframes. Maintain an updated, active network log of media, LGU contacts, and community influencers. Media & Sentiment Management Provide daily/weekly sentiment analysis reports for designated social channels and flag negative press immediately. Deliver localized CSR project deliverables within targeted timelines. What We Offer Compensation: Highly competitive starting salary for exceptional, high-caliber candidates. Benefits: Full compliance with Philippine Labor Law (Social Security, 13th-month pay, comprehensive annual leave, and sick leave benefits) alongside necessary work allowances. Career Development: International team atmosphere, opportunity to directly participate in core management decisions, and stable employment with a state-owned enterprise background. Culture: A professional workspace that values excellence, collaborative cross-cultural teamwork, and continuous improvement. Ready to support our growing operations? Send your resume to careers@asiacruit.com with the subject line: “Business Administration Coordinator – [Your Name]”

Responsibilities

Acts as an operational and cultural bridge between the Chinese Business Manager and local stakeholders, managing government and community relations. Responsible for crisis PR, media communications, and providing cross-cultural support to expatriate staff.