JOB DESCRIPTION:

We are seeking a proactive and organised Business Administrator to join our team. The ideal candidate will play a key role in supporting various departments by managing administrative tasks, liaising with teams, and ensuring smooth business operations.

SKILLS AND QUALIFICATIONS:

• Excellent organisational and multitasking skills.
• Strong communication abilities, both verbal and written.
• Experience in administrative roles, ideally within sales, installations, or related industries.
• Attention to detail with a commitment to accuracy.
• Ability to manage and prioritise workload effectively in a busy office environment.

• Managing orders for additional equipment and services, coordinating delivery and installation schedules.
• Preparing necessary paperwork for installations, including contracts.
• Working with departments, especially the sales team (Sales Director and Managers), to ensure amendments are processed accurately and in a timely manner.
• Ensuring all sales deals are accurately proposed and that documents are completed and submitted on time.
• Communicating with customers to gather outstanding paperwork, account details, or other information necessary for finance acceptance, including obtaining corrected and resigned documents when needed.
• Regularly updating reports and tracking the status of orders and installations.
• Liaising with the installation team to arrange and confirm installation dates.
• Handling incoming calls from sales consultants and assisting with queries or redirecting them as needed.
• Support the Sales and Telemarketing teams by tracking demo bookings, outcomes, and follow-ups
• Verify broadband availability and address accuracy for demonstrations.