ABOUT US

At PSS, we’ve got an important job to do; and that’s to help people make the most of their lives. Whether you’re working directly with the people who use our services, or behind the scenes in one of our offices, every day you’ll be helping to make other people feel happier, healthier and more supported.
We’re a social enterprise or, as we like to call it a ‘business with a heart’. This means that all the money we make goes back into finding new ways to help people. Our aim is simple; we want to help people change their lives for the better – no matter what life throws at them. We’ve got offices across Merseyside, Wales, Manchester, Norfolk, North Yorkshire, Lincolnshire and the Midlands.

BEING THE BEST VERSION OF YOU

At PSS we believe in something called 70-20-10 learning. That means that 70% of learning comes from first-hand experience, 20% comes from learning from those around us and 10% comes from formal learning like courses and qualifications.
We’re looking for a driven person who wants to continuously grow and get better at what they do using 70-20-10 learning. Professional development is a big deal at PSS, and you’ll need to be up for the challenge of growing and improving for the good of the people we support.

You’ll need:

• To be a real people person. We’re looking for someone who can build and maintain good relationships with people right across PSS, as well as other external suppliers.
• Experience of working in an office environment and strong MS Office skills – Outlook, Word and Excel.
• Steely determination, self-belief and drive, along with a positive ‘can do’ attitude and a real passion for learning – not just your own learning but supporting everyone else’s learning too

Joining our team as a business administrator means you’ll be someone who lives the PSS values of being big hearted, open-minded, determined, professional and genuine, you’ll have oodles of passion for learning and want to help people be their best selves at PSS.
From little seeds grow big oaks, and it’ll be your job to nurture those seeds. You’ll be the Edward Scissorhands of the learning world, pruning all of our learning records with precision, whilst keeping an eye on how individual people are progressing.
You’ll make sure all our learning data is carefully managed by updating and maintaining our learning management system- Learning Pool. You’ll be supporting people to meet their individual targets, along with supporting the really big-picture stuff – making sure we’re hitting our service and organisational objectives.

Some of the key job parts of your job will be:

• Supporting the learning and development business partner to run our learning hub effectively. This means keeping all the i’s dotted and all the t’s crossed to make sure we meet all the criteria that the people who monitor us look for. Making sure our training provision is top-notch, and our external regulators are happy is very important.
• Supporting the admin stuff behind the Learning Hub - adding people to courses, creating sign-in lists, updating attendance records and running reports that the organisation needs to keep an eye on things.
• Being the host with the most. You’ll support the team in arranging learning and development workshops online and offline, booking the sessions into diaries, making sure people have the resources they need, contacting people who’ll be coming to training, sending out invites and information and doing this in a timely fashion.
• You’ll be the go-to person for all teammates across the organisation to give friendly and professional support on learning opportunities. This will include answering phone calls and responding to enquiries.
• You’ll make it your mission (should you choose to accept it) to build and maintain positive, professional working relationships with internal and external stakeholders in line with the needs of PSS and the learning and development team.

You’ll need:

• To be a real people person. We’re looking for someone who can build and maintain good relationships with people right across PSS, as well as other external suppliers.
• Experience of working in an office environment and strong MS Office skills – Outlook, Word and Excel.
• Steely determination, self-belief and drive, along with a positive ‘can do’ attitude and a real passion for learning – not just your own learning but supporting everyone else’s learning too.