OVERVIEW

Position: Business Administrator
Location: Ellesmere Port, Cheshire.
Type: Full-time, Permanent. 35 hours per week.
Working Hours: Monday – Friday 09:00 – 17:00.
Salary: £25,000.00 per year.
Benefits: 25 Days annual leave plus Bank Holidays increasing with service, Pension, Annual Performance Bonus.

ABOUT US

Established in 2015, Rappel is a growing company operating in a dynamic industry, providing specialist services to the industrial and commercial sectors at sites across the UK.
We have an excellent opportunity for a skilled and motivated Business Administrator to join our expanding team. Based at our office in Ellesmere Port, this role involves supporting our operational and commercial teams with daily administrative and general clerical tasks, including:

KNOWLEDGE & SKILLS

• Previous experience in a clerical or similar administrative role is essential.
• A confident communicator with excellent verbal and written skills.
• Self-motivated with the ability to work independently and as part of a team.
• Computer literate and proficient in using the Microsoft Office 365 suite.
• Knowledge of Adobe Acrobat Pro and CRM applications is advantageous.
• Skilled in prioritising, organising, and planning tasks.
• Ability to adapt to a dynamic environment.

• Reception responsibilities include managing general enquiries via phone and email.
• Creating project documentation and report templates.
• Maintaining calendars and schedules.
• Managing physical and digital files and updating records.
• Organising accommodation and travel arrangements.
• Liaising with customers, suppliers and service providers.
• Supporting procurement with ordering equipment, materials and consumables.
• Monitoring stock levels of office supplies, stationery, and consumables.
• Assisting with stores and equipment inventory management.
• Aiding the sales team by generating quote templates, documentation, and reports.
• Performing customer service tasks, including tracking and updating sales and order progress.
• Supporting marketing campaigns with social media and newsletter posts.
• Managing mail, post, deliveries, and coordinating courier services.