SUMMARY:

• The Business Administrator (BA) reports directly to the President of UBMD University Gynecologists and Obstetricians, Inc. (UGO) and provides operational and financial stewardship related to the portfolio of clinical activities of UGO. In collaboration with the President, faculty, and other relevant stakeholders, the BA ensures daytoday management of clinical operations of UGO to achieve a balanced budget and growth of the practice portfolio. The BA assists the President, faculty, and other stakeholders in developing and implementing strategic and business initiatives that are aligned with the goals of UGO and other relevant stakeholders. To ensure faculty and other provider engagement, develops and communicates appropriate dashboards. The BA provides oversight and guidance to outpatient clinic operations, marketing, information technology, human resources, revenue cycle, and business and financial operations. The BA identifies areas in need of improvement and develops corrective action plans. Overall, in collaboration with relevant stakeholders and the President, the BA provides leadership, management, relevant business analytics, and vision that ensures compliance, appropriate operational controls, wise administrative and financial stewardship, and positions UGO to expand and diversify its clinical portfolio. The BA will collaborate with other healthcare and hospital partners related to development of the women’s health service line.

MINIMUM JOB REQUIREMENTS:

• Master’s degree in Health Care Administration or Business Administration with 710 years of experience in health care management preferably in an outpatient clinical setting. Expertise in revenue cycle operations in a physician practice essential.
• Adept at problem solving, communication, and building/maintaining relationships with internal and external stakeholders. Must have strong analytical skills and demonstrated visionary leadership, change management, and financial acumen.

• Assists President in developing and maintaining community, industry and stakeholder relations and services and acting as a liaison with other staff, departments, and other healthcare partners. Leads clinical integration initiatives with practice partners. Builds strong relations with UBMD Physicians’ Group, other UBMD practice plans, as well as affiliated hospitals (Kaleida Health, ECMC, Catholic Health, Great Lakes Cancer Care, Western New York VA, and Jacobs School of Medicine and Biomedical Sciences). Develops new/maintains current partnerships in order to advance the company’s long and shortterm goals as they relate to business operations, financial position, and patient satisfaction.
• Develops and oversees the appropriate management team to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to foster organizational objectives. Provides supervision, oversight and guidance to leadership in clinic operations, business operations, marketing, human resources, clinical systems/IT, accounting/finance, business operations, hospital medicine and revenue cycle operations.
• Works with leadership to assess faculty and other provider productivity and efficiency. Works with the Nurse Manager to provide quality care and optimize patient experience. Areas of concentration will include quality improvement, performance initiatives, program development, provider relationships, and development of operational practices to help increase revenue and ensure an integrated approach to enhancing standard operating procedures. Addresses concerns and provides resources to increase providers’ clinical efforts.
• Leads strategic planning efforts and monitors and communicates financial position to ensure operational efficiency and growth and stakeholder engagement. Responsible for the development of high quality, cost effective programs designed to reduce costs and improve productivity. Participates in key decisions pertaining to strategic initiatives, operating models, and operational execution. Develops new strategies to enhance and improve the organization’s overall performance through marketing and business development which may include, but are not limited to, expanding outreach activities and referral networks to ensure effective partnerships are formed to facilitate the development of a comprehensive marketing strategy.
• Assumes responsibility for the measurement and effectiveness of internal and external processes; provides timely, accurate and complete reports on the operating condition of the organization. Assesses and communicates organizational performance against both the annual budget and company’s strategic plan. Develops business analytics to provide critical financial and operational information to the President and make actionable recommendations on both strategy and operations. Engages the President and Board of Directors around issues, trends, and changes in the operating model(s) and operational delivery. Provides input on various business initiatives (i.e. new faculty hires, new operations, etc.) including business plans and forecasts. Development of faculty contracts.
• Alerts President to possible business opportunities and risks; investigates alternatives and proposes financially sound responses to business questions. Develops and oversee faculty and other provider lease contracts with Kaleida Health, Catholic Health Systems, Erie County Medical Center, Great Lakes Cancer Collaborative, and General Physicians PC.