Business Analysis Head at Pointwest

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Leadership, Agile, Communication, Stakeholder Management, Requirements Management, Strategic Planning, Mentoring, Continuous Improvement, Collaboration, Innovation, Quality Assurance, Automation, Testing, Problem Solving, Client Engagement

Industry

IT Services and IT Consulting

Description

Business Analysis Head Pointwest Innovations Corporation is seeking a Practice Head / Group Head of Business Analysts to lead and grow our Business Analysis Practice under the Service Management Group. This leadership role is responsible for setting the strategic direction of the practice, ensuring delivery excellence, and developing a high-performing community of Business Analysts who consistently deliver value to our customers. The role champions Pointwest’s core values of Leadership, Excellence, and Innovation, and actively promotes our culture of Agility, Accountability, Innovation, Collaboration, and Customer Centricity. As a key partner to clients, delivery teams, and senior leadership, the Practice Head ensures that business needs are effectively translated into impactful technology solutions that support Pointwest’s growth objectives. Key Responsibilities (Summary) Delighting Our Customers & Stakeholders Ensure high-quality requirements management that clearly translates business needs into actionable IT solutions Strengthen partnerships with clients and internal stakeholders through effective communication and engagement Uphold delivery quality, completeness, and alignment with agreed project objectives Growing Our Business Define and execute the strategic roadmap for the Business Analysis Practice Support business development and pre-sales initiatives through solution shaping and thought leadership Build scalable BA capabilities aligned with market demand and organizational growth Improving the Way We Work Establish and continuously enhance business analysis frameworks, standards, and best practices Promote Agile and hybrid BA approaches aligned with modern delivery models Drive continuous improvement initiatives to increase efficiency, adaptability, and value delivery Developing Myself and Others Lead, mentor, and develop a high-performing team of Business Analysts Build clear career paths, competency frameworks, and succession plans Foster a culture of learning, collaboration, accountability, and innovation Success Metrics (Summary) Client satisfaction and stakeholder feedback Quality and acceptance of requirements deliverables Utilization and capability readiness of Business Analysts Practice performance, efficiency improvements, and delivery outcomes Team engagement, skills progression, and retention Qualifications Bachelor’s degree in Business, IT, Computer Science, or a related field Professional certifications such as CBAP, PMI-PBA, or Agile BA certifications are an advantage At least 8+ years of experience in Business Analysis within IT services or consulting 3–5 years of leadership experience managing teams or practices Strong expertise in Agile, Waterfall, and Hybrid delivery methodologies Excellent leadership, communication, analytical, and stakeholder management skills Working Environment Hybrid work arrangement (office and remote work flexibility) Occasional travel for client engagements and industry events Testing Head Pointwest Innovations Corporation is seeking a seasoned and forward-thinking Head of Testing to lead and scale our Quality Assurance (QA) function. This strategic leadership role is responsible for setting the QA vision, driving automation-led testing strategies, and ensuring the consistent delivery of high-quality, reliable, and scalable solutions for our clients. The Head of Testing works closely with engineering, product, and business leaders to embed quality across the software development lifecycle while fostering a culture rooted in Leadership, Excellence, and Innovation, and aligned with Pointwest’s values of Agility, Accountability, Collaboration, and Customer Centricity. Key Responsibilities (Summary) Delighting Our Customers & Stakeholders Ensure high product quality through robust functional, integration, performance, and security testing. Partner with cross-functional teams to align testing strategies with product and delivery goals. Communicate testing plans, risks, and outcomes clearly to stakeholders. Growing Our Business Support business growth by strengthening client confidence through testing excellence. Contribute testing expertise to client engagements, proposals, and solution designs. Help position Pointwest’s QA capability as a competitive advantage. Improving the Way We Work Define and continuously improve QA frameworks, standards, and best practices. Drive an automation-first mindset, including CI/CD integration. Establish and track quality and operational metrics to enable continuous improvement. Developing Myself and Others Build, lead, and mentor a high-performing QA team. Attract, develop, and retain top QA talent. Foster a culture of learning, innovation, accountability, and quality ownership. Key Performance Indicators (Summary) Client satisfaction and product quality metrics Defect leakage, test coverage, and automation effectiveness On-time delivery of testing milestones Efficiency and maturity of QA processes and tools Team engagement, capability growth, and retention Qualifications Minimum Requirements Bachelor’s or Master’s degree in Computer Science, IT, or a related field, or equivalent experience. 10+ years of experience in QA and test automation. 5+ years of people management and QA leadership experience. Strong expertise across functional, integration, performance, and security testing. Hands-on experience with test automation frameworks and CI/CD pipelines. Preferred Qualifications ISTQB / ISEB Test Manager Practitioner or equivalent certification. Experience working in large, complex, or distributed team environments. Strong knowledge of Agile, Scrum, and modern development practices. Proven ability to define and execute long-term testing strategies. Excellent stakeholder management and communication skills. Prior exposure to business development or client-facing engagements is an advantage. What We Offer An opportunity to shape and lead the QA function in a growing technology organization. A collaborative and innovative work environment. Competitive compensation and benefits. Continuous learning and professional development opportunities.

Responsibilities

The Business Analysis Head is responsible for leading and growing the Business Analysis Practice, ensuring delivery excellence, and developing a high-performing community of Business Analysts. This role involves translating business needs into impactful technology solutions and promoting a culture of agility and innovation.