GENERAL SKILLS:

Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
Experience developing strategies, preparing business cases and cost-benefit analysis
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
Awareness of emerging I&IT trends and technologies Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines

DESIRABLE SKILLS:

Experience in the use of information retrieval packages
Knowledge and understanding of Information Management principles, concepts, policies and practices
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
Experience in structured, object oriented and agile methodologies for user requirements
Experience developing performance measures for business analysis evaluation and subsequent follow-up
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Skills

20% - IT KNOWLEDGE AND EXPERIENCE:

• software development life cycle, design, development and integration; database concepts; user interface design principles
• knowledge of enterprise architectural concepts specifically in the area of business architecture
• knowledge of current trends and emerging technologies, specifically as it relates to business driven IT solutions

15% - COMMUNICATION SKILLS:

• provide consultation and advice to senior cluster management and staff
• client relationship management skills demonstrated through experience in business analysis
• excellent team leadership, presentation, facilitation and negotiation skills

15% - ANALYTICAL AND PROBLEM-SOLVING SKILLS:

• accurately assess clients` business requirements and identify best technology solutions
• experience monitoring project progress, resolving problems and reporting issues to ensure clients expectations are satisfied in the most cost effective manner
• evaluate directions, trends, standards and policies in a complex and evolving environment using multiple sources

RESPONSIBILITIES:

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.