This office based role works Monday to Friday 8am - 5pm.

In this role, you will:

• Partner with leaders across Operations, Finance, IT, Technology and Customer teams to solve business problems.
• Run discovery activities, workshops and process reviews to understand current and future-state needs.
• Turn business needs into clear requirements, user stories, process improvements and delivery priorities.
• Support projects from concept to implementation, ensuring solutions are practical, scalable and aligned to business goals.
• Identify process gaps, risks, inefficiencies and opportunities for automation.
• Support change management, stakeholder adoption, UAT and solution validation.
• Use data and insights to support better decision-making and continuous improvement.

Systems you will work with

• ERP and operational systems such as NetSuite and Insphire
• Business applications including FileMaker
• Reporting and analytics platforms including Power BI
• AI-enabled tools that improve productivity, decision-making and business processes

You will be a great fit if you:

• Have experience delivering transformation, process improvement or business change initiatives.
• Are curious, proactive and confident asking the right questions.
• Can engage with operational teams, executives, technical specialists and customers.
• Communicate clearly and translate complex ideas into practical action.
• Build strong relationships and bring people on the change journey.
• Balance strategic thinking with hands-on delivery.

You will ideally bring:

• 3+ years' experience as a Business Analyst, Transformation Analyst, Process Improvement Analyst or similar.
• Experience across multidisciplinary environments involving Operations, Finance, IT and technology teams.
• Strong stakeholder management, facilitation and communication skills.
• Experience with process mapping, business improvement, change management, UAT and solution validation.
• Understanding of Agile and Waterfall delivery approaches.
• Familiarity with JIRA, Confluence, Microsoft 365, Visio or similar apps.
• ERP, operational systems, reporting platforms or automation experience will be highly regarded.
• Why you will love working with us