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Business Analyst - Airline Payment Gateway Expert - Banking at VAM Systems

Doha, Doha, Qatar -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Requirement Gathering, Payment Systems, Payment Gateway, Testing, Quality Assurance, UAT, Vendor Management, Stakeholder Management, Merchant Onboarding, Production Support, Chargebacks, Settlements, Implementation

Industry

IT Services and IT Consulting

Description

Job Description We are currently looking for Business Analyst - Airline Payment Gateway Expert for our Qatar operations with the following Skill set and terms & conditions. Skills and Experience: Requirement Gathering and Analysis: Work with product owners, business team, CMO, and vendors to gather business requirements related to payment systems. Align Payment gateway requirements with business and technical needs, furthermore provide analysis on the provided requirement to initiate the implementation/development. Testing and Quality Assurance: Conduct end to end testing of integrated payment systems to ensure proper handling of transactions, portals, settlements and chargebacks. Assist the UAT Team to create test plans, test cases, and support to perform UAT (User Acceptance Testing) to validate the functionality and performance of payment solutions. Reporting of SIT/UAT issues with vendor and making sure to get resolution of any issues that arise during testing phases. Vendor and Stakeholder Management: Act as the liaison between internal teams(Business,CMO,Risk,B24) and external vendors(HDPS) or Government/Non-Government merchants Manage merchant onboarding including, registration, integration and set-up, payment processing set-up, training, support and post on-boarding support Production Support: Provide ongoing support after payment gateway implementation to ensure smooth operation. Analyse and provide solution for PLV issues, ensuring minimal disruptions in payment processing. Support the continuous enhancement of payment features based on user feedback. Joining time frame: 2 weeks (maximum 1 month) Additional Information Terms and conditions: Joining time frame: maximum 4 weeks

Responsibilities

The Business Analyst will be responsible for gathering and analyzing payment system requirements, conducting end-to-end testing of integrated payment solutions, and managing vendor relationships for implementation and support. Key duties also include managing merchant onboarding processes and providing ongoing production support for payment gateway operations.