Business Analyst at American Express Company South Africa

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication Skills, Excellent Collaboration, Decision Making, Meeting Setup, Agenda Management, Information Management Skills, Independent Working, Analytical Thinking, Proactive, Flexible, Problem Solving, Deadline Adherence, Process Efficiencies, Results Driven

Industry

Financial Services

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Ensure there is no impact on Risk Performance Rating of the Business Unit. Govern and assist on the onboarding process in general: use of SmartBuy requests, the documents that are to be channeled from the Third-Party Relationship Manager to the Vendor, overall tracking of documents and updates of vendor progression between GSM and the Vendor. Work with multiple stakeholders- Business Continuity Management, Global Privacy Office, Information Security to ensure timely completion and compliance in vendor onboarding. Simplification of the process is a must- work on making long term impacts on process simplification of vendor management. Coordinate payment procedures- create additional tracking and reference material to be added to Contract. Review and update on an ongoing basis various Contract agreement. High Risk vendors are renewed yearly. Work on post contract governance of vendors and ensure timely submission of Ongoing Monitoring activities. Track PRSA/ RCSA requirements for vendors. Work on business continuity for the vendors to ensure there is no impact on AXP due to vendor performance issue. Assist with contract management, timely termination and completion of all activities related to termination on time. Track changes to payment methods and or business updates for vendors. Assist and govern audits on vendors for real estate. Work on additional compliance process as and when needed- audit support, compliance activity etc. Critical factors to success: The resource should have the following attributes: Excellent communication skills. The process can become complicated due to the number of the people/contacts typically involved. Excellent collaborator is a must for this role. Capability of making decisions in short amount of time is going to be essential. Being able to set up and host meetings- Essentially, this resource will represent the BU TLM Lead and GREWE to work with TRMs and the Project Managers that will work with the Vendor in question. Issue and follow agendas- ensure all deliverables are completed within due date without fail. Escalate fast. Follow up in a punctual way with clearly defined and detailed responses. Simplification is the key- create long term strategies for efficiency and adherence to compliance. Learn procedures and processes necessary to become the SME and track GSM changes and updates. Thorough and detailed: information management skills; the needs include being able to manage, track (and track down), request, document, update, information over an extended timeline. Being organized will be necessary. Capable of Independent working: The resource needs to be able to initiate procedures and processes directly. The resource needs to be able to move forward without constant direction from the PM. Logical and capable of Analytical thinking: A resource focusing on the overall requirements of the compliance for multiple vendors (continuously) will be able to create specific tracking documents and tracking procedures- it is expected that efficiencies can be created by the resource. Proactive: A resource that is reactive will not be effective. As the needs and requirements are understood and as those needs/requirements are part of a larger Project an effective resource should be able to plan and track requirements based on the Project Managers viewpoint. Flexible: This is a resource that will be working in various regions. Differences in contracts, communication expectations, working relationships, will be common. The resource will need to understand, take advantage of and or deal with these cultural differences. An excellent problem solver with research-oriented approach. Ability to adhere to deadlines without fail. Ability to Identify and drive Process Efficiencies. Results Driven and focused. Minimum Experience: 5+ year of experience with 3 years or more experience in Third party Risk Management, Risk and Compliance, Operational risk, auditing, or a similar field. Project management experience with proven track record. Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards. Supporting identification of operational risks throughout business processes and systems. Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met. Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively. Excellent communication with proven record of collaboration is essential. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Responsibilities

The Business Analyst will ensure there is no impact on Risk Performance Rating of the Business Unit and assist in the onboarding process, including tracking vendor progression and compliance. They will also work on process simplification and coordinate payment procedures while managing vendor contracts and governance.